North Shore Bank Wallet Agreement Terms and Conditions

This Agreement contains the terms and conditions for when you add your North Shore Bank Debit Card to a digital wallet service (Wallet).  In this Agreement the words “North Shore Bank “our,” “us,” or “we” mean North Shore Bank.  All of the information for your Debit Cards and your shipping information are collectively referred to in this Agreement as your “Payment Information.”  The words “you” or “your” mean the accountholders on the account for the North Shore Bank Debit Cards added to the Wallet.

Fees:  North Shore Bank allows access to the Wallet at no charge to you. We may, upon at least 30 days prior notice to you, to the extent required by Applicable Law, charge a fee for use of the Wallet. If you continue to use the Wallet after the fee becomes effective, you agree to pay the service fee that has been disclosed to you, as may be amended from time to time.  Third parties such as wireless companies or data service providers may charge you fees to use the Wallet.

Acceptance of these Terms:  Your use of the Wallet will constitute your acceptance of this Agreement. This Agreement is subject to change from time to time. We will notify you of any material change via e-mail or on our website(s) by providing a link to the revised Agreement. We will provide you with advance notice of any changes to the terms of this Agreement when required to do so by Applicable Law. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT register for the wallet.

Setting Up Your Wallet:  North Shore Bank is not the owner of the Wallet but we work with Wallet providers to allow our customers to use their North Shore Bank Debit Card in the Wallet.  North Shore Bank is not responsible for the performance of the Wallet provider or any other third parties that may be associated with the Wallet.  You may be required to provide certain information to the Wallet provider in order to use the Wallet. 

North Shore Bank Debit Card Terms Do Not Change:  The terms and account agreement that govern your North Shore Bank Debit Card do not change when you add your North Shore Bank Debit Card to the Wallet. These terms and conditions can are in effect and can change from time to time.  The Wallet simply provides another way for you to make purchases with your Debit Card. 

Protecting Your Account Information:  You are responsible for keeping your Wallet device(s) and access code(s) information secure and for maintaining up-to-date and accurate information pertaining to the Wallet.

Resolution of Transaction Issues:  If you have any concerns with respect to any transaction made using your North Shore Debit Card through the Wallet, you must contact the merchant with which you entered into that transaction. You may also have certain rights and protections that are provided to you.  These can be found in the North Shore Bank Understanding Your Deposit Accounts Agreement and ATM and Debit Card Rules.

Removing Your North Shore Bank Debit Card from the Wallet:  You should contact the Wallet provider to receive instructions on how to remove your North Shore Bank Debit Card from the Wallet.

Your Representations:  You represent and covenant that (a) the information you provide to North Shore Bank in connection with your registration for the Wallet is true and correct; and (b) you will comply with these Terms and Conditions and all applicable local, state, federal, and international laws, rules, and regulations.

Termination:  These TERMS AND CONDITIONS will be effective until terminated as provided herein. NORTH SHORE BANK may suspend or terminate your use and access to the Wallet at any time, with or without cause, and without notice, including without limitation, in the event (a) your contact information is not up-to-date or you do not respond to communications directed to you; (b) the information you have provided to obtain the Wallet is false, inaccurate, not current, or incomplete; (c) you are engaged in illegal activity; (d) you have breached any of these Terms and Conditions; or (e) your Wallet has been inactive for more than 6 months.

Customer Support:  North Shore Bank, Attn: Customer Support, 15700 W Bluemound Rd., Brookfield WI  53005.  View additional contact details.

Frequently Asked Questions