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Notice: Be cautious of unsolicited email, texts, or calls requesting personal information, passwords, debit card pins, login credentials, passcodes and more from those posing as North Shore Bank employees.
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  1. Never give your PIN (Personal Identification Number), password, or one-time passcode to anyone
  2. Look for and click on the "lock" icon on a Website's status bar-this denotes a secure Website page
  3. When making an online purchase with your debit or credit card, make sure you know and can verify the vendor
  4. Choose a PIN that cannot be found in your wallet; don't use your social security or phone number
  5. Don't write your PIN on your debit card
  6. Do not respond to e-mail or telephone solicitations asking for account information
  7. Choose passwords wisely; mix alpha and numeric characters, the more characters the longer it takes to crack
  8. Avoid accessing online banking through a public computer, where a malicious user may have installed a keystroke logging device
  9. Do not use an ATM that looks like it's been tampered with or is broken
  10. Be wary of people or businesses who solicit you with offers of investment ventures

FAQs

Yes, you can easily schedule an appointment at any of our offices or with one of our Mortgage Loan Officers through our online scheduling tool.

Contact North Shore Bank's Customer Support by email or by phone at 877-672-2265

Visit our branch locator to find a North Shore Bank office, video teller, or ATM near you.

To help you stay informed, view North Shore Bank’s resources about Identity Theft Prevention & Protection.

Follow North Shore Bank on these social media platforms to stay updated with the latest news:

Click the links to visit and follow our official pages.