Frequently Asked Questions

How do I activate my debit card?

You can activate your card within My Card Manager in the Mobile App or Online Banking. In the Mobile App, access your account and tap “Cards” to get started. Within Online Banking, log in to your account and then click “Manage Cards”.
Or you can activate your card by calling 1-800-992-3808. When prompted, enter the following information:
  • Your new card number
  • The 3-digit Card Verification Code (CVC) on the back of your new card
  • The last 4 digits of your Social Security Number
  • Your 5-digit zip code (the address where the card was mailed)
You can also follow the prompts to set up your PIN after your card activation is complete.

Frequently Asked Questions