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Mobile App

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Our Mobile App is FREE to all North Shore Bank customers and gives you a variety of services that help you use and manage your accounts, when and where you want.

What are the Benefits of the Mobile App?

Keep an Eye on Your Accounts

  • Stay on top of your money with balance and transaction notices with real-time Account Alerts
  • Cut down on clutter and gain access to 18 months of eStatements
  • Turn your debit card on/off at your discretion, know which merchants have your debit card stored online, set travel plan notifications, and more with My Card Manager

Make Payments Your Way

  • Send and schedule one-time and recurring payments to anyone, anywhere, anytime with Bill Pay
  • Quickly send money to friends and family via Zelle®

Make the Right Moves with Your Money

  • Transfer money between your various North Shore Bank accounts or in and out of your accounts at other financial institutions
  • Conveniently deposit checks anytime, anywhere with Mobile Deposit

Feel Confident in Having More Security

  • Immediately deactivate a lost or stolen debit card
  • Restrict debit card usage based on location, transaction amount, merchant type and transaction type
  • Set real-time alerts to be notified about specific types of transactions, debit card activity, or even account login changes

Monitor Your Financial Health

  • Gain insight into your credit score and simulate factors that may impact your credit health with My Credit Score
  • Trends gives you a complete picture of your North Shore Bank and external financial accounts
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How to Get Started with the Mobile App

It's easy to install our app directly through Apple's App Store and the Google Play Store. View Mobile App compatibility for iOS and Android™.

After downloading the app, you'll need the following information to complete the one-time enrollment process:

  • Social Security Number
  • Your 10-digit account number (checking or savings), including any leading zeros and excluding dashes
  • Date of birth
  • Zip code

Once you have submitted this information, you will be able to create your unique username and password for your account and establish your security challenge questions.

When your enrollment is complete, you will be able to access your North Shore Bank account from the Mobile App.

Take a Look Around

Mobile Banking

Getting Started is Easy

Icon for <p>Install &amp; Launch the Mobile App</p>

Install & Launch the Mobile App

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Message and data rates may apply. For help, text "HELP" to 39872. To cancel, text "STOP" to 39872 at any time. Message frequency depends on account settings. For assistance, please contact Customer Support at 877-672-2265.

Android is a trademark of Google Inc. iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

FAQs

As operating systems for mobile devices evolve, it becomes necessary to discontinue support for older versions.

View Mobile App compatibility for iOS and Android™.

Message and data rates may apply when using the Mobile App.

Internal transfers are moved immediately if the transfer is made during normal processing hours. Otherwise the funds should appear in your account in 1 business day.

Message and data rates may apply when using the Mobile App.
 

To add the North Shore Bank Mobile App to your phone,  install the North Shore Bank personal banking app by downloading directly from the Apple App Store or Google Play Store. Log in to the Mobile App using your username and password.
 
If this is the first time you are accessing your North Shore Bank accounts in Online Banking (web-based) or the Mobile App, you’ll need the following information to complete the enrollment process:  

  • Social Security Number
  • Your 10-digit account number (checking or savings), including any leading zeros and excluding dashes
  • Date of birth
  • Zip code

 
Once you have submitted this information, you will be able to create your unique username and password and establish your security challenge questions.
 
When your enrollment is complete, you will be able to access your North Shore Bank accounts in Online Banking (web-based) or the Mobile App.

Message and data rates may apply when using the Mobile App.

You can use the North Shore Bank Mobile App to transmit an electronic image of the check, thereby depositing the funds into your checking account. We'll store the check images online for secure, accurate, and efficient record keeping.
 
To use Mobile Deposit, take a picture of the front and back of your endorsed check.  Be sure to include "Mobile Deposit" with your endorsement. View a quick demo.

You may submit your mobile deposits at any time and may include one check in a single deposit. Currently, you can submit as many personal or business deposits as you need to each business day, up to $3,500 per user.* Limits on Saturday and Sunday are $3,500 for both days. If your deposit needs exceed this limit, please contact us.

*We do reserve the right to impose limits on the amount and number of transactions and to modify limits from time to time. Please refer to the Terms and Conditions for additional details.

Message and data rates may apply when using the Mobile App.

We suggest you keep your check for 60 days in a secure location.

Message and data rates may apply when using the Mobile App.

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