Mobile App

As operating systems for mobile devices evolve, it becomes necessary to discontinue support for older versions.

View Mobile App compatibility for iOS and Android™.

Message and data rates may apply when using the Mobile App.

1. Prepare the Check: Flatten the check and place it on a dark, non-reflective surface.
2. Ensure Good Lighting: Make sure there is enough light to distinguish the check from the background.
3. Align the Check: Use the horizontal and vertical guides on your screen to properly frame the check.
4. Automatic Capture: The camera will automatically take the picture once aligned.
5. Review the Image: if the check is readable, click Use Photo to proceed. If not, select Retake to try again.
6. Alternative Deposit: If the system can’t interpret the check, you can deposit it at any branch or North Shore Bank ATM.  

Important: Endorse the back of the check with your signature and include the statement “For North Shore Bank Mobile Deposit Only.”

Message and data rates may apply when using the Mobile App.

Internal transfers are moved immediately if the transfer is made during normal processing hours. Otherwise the funds should appear in your account in 1 business day.

Message and data rates may apply when using the Mobile App.
 

To add the North Shore Bank Mobile App to your phone,  install the North Shore Bank personal banking app by downloading directly from the Apple App Store or Google Play Store. Log in to the Mobile App using your username and password.
 
If this is the first time you are accessing your North Shore Bank accounts in Online Banking (web-based) or the Mobile App, you’ll need the following information to complete the enrollment process:  

• Social Security Number
• Your 10-digit account number (checking or savings), including any leading zeros and excluding dashes
• Date of birth
• Zip code

 
Once you have submitted this information, you will be able to create your unique username and password and establish your security challenge questions.
 
When your enrollment is complete, you will be able to access your North Shore Bank accounts in Online Banking (web-based) or the Mobile App.

Message and data rates may apply when using the Mobile App.

With the North Shore Bank Mobile App, you can conveniently deposit checks by capturing an electronic image and submitting it through the app. Your funds will be deposited into your checking or savings account, and we’ll securely store check images for accurate recordkeeping.

To use Mobile Deposit, simply take a photo of the front and back of your endorsed check, making sure to write “For North Shore Bank Mobile Deposit Only” with your signature.

You can submit mobile deposits anytime, with one check per transaction. There’s no limit on the number of personal or business deposits you can make each business day; however, a maximum deposit of $5,000 per day per user does apply.* If you need a higher limit, please contact Customer Support at 877-672-2265.

In some cases, your check may be processed within minutes, later the same day, or by the next business day. You will receive an email notification confirming whether your mobile deposit was accepted or rejected. View a quick demo.  

All check deposits made through Mobile Deposit are subject to verification and final approval. Mobile deposits received and approved before 5:30 p.m. CST on a business day are generally available the next business day. New accounts have different availability schedules. For details on the Funds Availability Policy, please refer to the Deposit Account Agreement.

* Deposit limits may vary and are subject to change. For full details, please refer to our Terms and Conditions in the Mobile App.

Message and data rates may apply when using the Mobile App. 

We suggest you shred the check once the deposited funds are available in your account.

Message and data rates may apply when using the Mobile App.

Mobile Deposit is protected by several layers of security. We use 128-bit SSL encryption technology to protect your financial activities while using the Mobile App. 

Message and data rates may apply when using the Mobile App.

Mobile Deposit can process checks payable to you, in U.S. dollars from Personal, Business or U.S. Treasury checks. 

Message and data rates may apply when using the Mobile App.

Within the Mobile App and Online Banking, you can access active personal accounts including savings, checking, CDs, and loans.

Learn more about Online Banking or the Mobile App.

Message and data rates may apply when using the Mobile App.

While your Mobile Deposit may be processed within minutes, later the same day, or by the next business day, the availability of the funds deposited is subject to the Bank’s funds availability policy.

All check deposits made through Mobile Deposit are subject to verification and final approval. Mobile deposits received and approved before 5:30 p.m. CST on a business day are generally available the next business day. New accounts have different availability schedules. For details on the Funds Availability Policy, please refer to the Deposit Account Agreement.

Message and data rates may apply when using the Mobile App.

You can generally access your funds by the next business day after the day you made your deposit.  However, we may delay your access based on other factors we determine at our discretion.

Message and data rates may apply when using the Mobile App.

You are being prompted to enter your password prior to performing a transaction within the Mobile App as an added security step. This is in place for customers that log into their accounts using Touch ID (Apple iPhone) and is only required once per user session.

Message and data rates may apply when using the Mobile App.

Currently, profile/contact information cannot be updated in the North Shore Bank Mobile App.

There are two ways you can update your contact information on file with North Shore Bank:

• Log in to Online Banking (web-based), go to Settings > Profile
• In Person – You can always stop by a nearby office and meet with us personally. Bring along a photo ID, such as a Driver's License, for identification.

You can deposit checks anytime, anywhere when you use our Mobile App.

1. Endorse your check (write “For North Shore Bank Mobile Deposit Only” with your signature)
2. Log in to your account and select Deposit at the bottom of the screen
3. Select Deposit a Check
4. Select the checking or savings account where you would like your check funds to be deposited
5. Enter the value of the check in dollars and cents
6. Tap Take Photos and snap a photo of the front and back of your check
7. Verify your check details and submit
8. You will receive an email that confirms your check was accepted or rejected

In some cases, your check may be processed within minutes, later the same day, or by the next business day. You will receive an email notification confirming whether your mobile deposit was accepted or rejected. View a quick demo.  

All check deposits made through Mobile Deposit are subject to verification and final approval. Mobile deposits received and approved before 5:30 p.m. CST on a business day are generally available the next business day. New accounts have different availability schedules. For details on the Funds Availability Policy, please refer to the Deposit Account Agreement.

See our Terms and Conditions in the Mobile App for full details.

Message and data rates may apply when using the Mobile App.