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Send and receive money with Zelle^®

North Shore Bank | Zelle

We’ve partnered with Zelle® to bring you a fast and easy way to send and receive money with friends, family and people you know even if they don’t bank at North Shore Bank. With Zelle®, you can send money directly from your account to enrolled recipients in minutes, all from the convenience of the Mobile App¹ or Online Banking. That’s right – you don’t need to download anything new to send a gift of money to that special someone, split the cost of the dinner bill or request your roommate’s share of the rent.

Start today using just your email address or U.S. mobile number: Simply log in to the Mobile App or Online Banking and enroll in Online Bill Pay. Once your account is verified, return to Online Bill Pay and select the "Send Money with Zelle®" tab.

Follow these simple steps to ensure your money is sent safely:

Know

Only use Zelle® to send money to friends, family and other people you trust.

Verify

Make sure your recipient's name, U.S. mobile phone number and email address are correct before sending money.

Be Aware

If a payment situation feels off, it probably is. Trust your gut and investigate.

Already enrolled in Online Bill Pay?

Log in to the Mobile App or Online Banking (web-based)
Select "Send Money with Zelle®"
Accept Terms and Conditions
Select your U.S. mobile number or email address and deposit account

That’s it! You’re ready to start sending and receiving money with Zelle®.

Don't have our Mobile App? Download it for free:

Watch the video to learn more about Zelle®

Getting Started is Easy

Enroll Through Online Banking

1 Mobile network carrier fees may apply.

To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Must be 18 years of age or older to enroll in Bill Pay and Zelle®. Payment requests to persons not already enrolled with Zelle® must be sent to an email address. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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FAQs

You can send, request, or receive money with Zelle^®.

To get started, log into North Shore Bank's Mobile App^Footnote 1 or Online Banking (web-based) and select "Send Money with Zelle^®" and you're ready to start sending and receiving with Zelle^®.
To send money, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send." You can also add a recipient by scanning a QR code provided by them. In most cases, the money is available to your recipient in minutes^Footnote 2 if they are already enrolled with Zelle^®.
To request money, choose "Request," select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request"^Footnote 3. If the person you are requesting money from is not yet enrolled with Zelle^®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number. Or within the Request tab, select "View my QR code to get paid with Zelle^®, and select the share icon to send your QR code to request funds from your contacts.
To receive money, just share your QR code, enrolled email address, or U.S. mobile phone number with a friend and ask them to send you money with Zelle^®. If you have already enrolled with Zelle^®, you do not need to take any further action. The money will be sent directly into your account, typically within minutes.

1 Mobile network carrier fees may apply.
2 Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle^®.
3 In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle^®.

Zelle^® and the Zelle^® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Send and receive money with Zelle®

Follow these simple steps to ensure your money is sent safely:

Know

Verify

Be Aware

Already enrolled in Online Bill Pay?

Don't have our Mobile App? Download it for free:

Watch the video to learn more about Zelle®

Getting Started is Easy

Enroll Through Online Banking

FAQs

Who can I send money to with Zelle®?

Someone sent me money with Zelle®, how do I receive it?

How do I use Zelle®?

What is Zelle®?

How do I enroll in Zelle®?

Will the person I send money to via Zelle® be notified?

What types of payments can I make with Zelle®?

What if I want to send money to someone whose financial institution doesn't offer Zelle®?

Is my information secure with Zelle®?

I'm unsure about using Zelle® to pay someone and I don't know. What should I do?

How long does it take to receive money with Zelle®?

How does Zelle®work?

How do I get started with Zelle®?

Can I use Zelle® internationally?

Can I cancel a Zelle® payment?

Is there a minimum age to enroll in Zelle®?

I use Zelle® in my banking app, but my friend uses the Zelle® app. How can I continue to send and receive money with my friend?

What if I get an error message when I try to enroll an email address or U.S. mobile number in Zelle®?

Send and receive money with Zelle^®