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Frequently Asked Questions

Can I get a 1098 tax form for the interest paid on my loan?

Mortgage Loan

1098's for the previous year are sent out in January. For a duplicate 1098, contact Customer Support at 877-672-2265.


Home Equity Line of Credit (HELOC)

Please contact Customer Support at 877-672-2265.


RV, Boat or Auto Loan

Loans that are not collateralized by real estate do not automatically receive a 1098. If you would like us to prepare a statement, please contact Customer Support at 877-672-2265.

FAQs

North Shore Bank does offer home equity lines of credit for our customers to buy vehicles, consolidate bills, or pay off other debts. The first step is to apply online or call one of our Personal Bankers at an office near you.

Loans and Home Equity Lines of Credit

If you would like to apply for a loan to refinance your current home equity line of credit, please complete an online application or call an office near you.

Loans and Home Equity Lines of Credit

The rate for your Home Equity Line of Credit is based on the prime rate plus an established margin determined by your individual line of credit. The rate on your line of credit changes on the 1st day of the second month following any prime rate change. If your line of credit was opened prior to Jan. 1, 2006, it is based on the prime rate published in the Wall Street Journal Money Rates section on the third Tuesday of the month. If your line of credit was opened on or after Jan. 1, 2006, the rate on your line of credit will change when the prime rate changes in the Wall Street Journal.

  • Home Equity Line of Credit (HELOC)
     The monthly payment may be interest-only, which can affect the amount and timing shown on your statement. 
  • RV, Boat, Camper or Auto Loan
     If you’ve made extra payments in the past, your statement may show a lower amount due or a future due date. Paying ahead is allowed and does not result in a penalty. 
  • Mortgage Loan
    For questions about your payment due date, please contact Customer Support at 877-672-2265.

For more details about how your payment is applied, please contact Customer Support at 877-672-2265.