Congratulations on your recent purchase! There are three convenient ways to pay your loan, and you can learn more about each one below. If you have any questions or need assistance setting up your payment, please contact Customer Support at 877-672-2265.
Sign up for eStatements, and receive an email notification when your statement is available – up to 14 days before the payment due date. To sign up, simply follow the steps below:
  1. Sign up for Online Banking:
    • From the Login dropbox, click the Enroll button from the Personal menu tab
    • Complete the enrollment form with your social security number, account number, date of birth and zip code
    • Create your username and password, and establish your security challenge questions
  2. Enroll in eStatements:
    • Login to Online Banking, and select your loan account
    • Click on the Online Statements link to launch eStatements
    • Click Edit User Settings from the Account Access menu
    • Select eStatement for your loan, and click Change Delivery Options
    • Review the Terms and Conditions, and view a PDF to check the compatibility of your computer
    • Enter the code from the PDF and accept the Terms and Conditions
Get started with eStatements
We offer three convenient ways to pay your loan:
  1. Pay Online – From the Personal Login dropbox, select Pay Your Loan; select Pay as a Guest or Register Now to begin the process
  2. Automatic Payment – Download and complete the Automatic Transfer Form and mail along with a voided check to North Shore Bank
  3. By Mail – We recommend you use your statement stub and write your account number on your check to ensure prompt and accurate credit to your account; mail payment to:
    • North Shore Bank
    • PO Box 8871
    • Carol Stream, IL 60197-8871

 Pay Your Loan
For boat or RV loan payoff:
  • To obtain your loan payoff amount, log in to Online Banking. Learn more about requesting payoff details.
  • Final payments are held for 10 business days before issuing final lien releases
  • In the case where a lien release is needed sooner than 10 days, full payment is required in cash or wire transfer
Request Payoff Details

To request a duplicate lien release, complete this form and we will get back to you within 24-48 hours.

Frequently Asked Questions