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Congratulations on your recent purchase! There are three convenient ways to pay your loan, and you can learn more about each one below. If you have any questions or need assistance setting up your payment, please contact our Customer Support Team at 877-672-2265 (8:00 am - 7:00 pm CST, Monday through Friday, 8:30 pm - 3:00 pm CST, Saturday, and 10:00 am - 1:00 pm CST, Sunday).
Sign up for eStatements, and receive an email notification when your statement is available – up to 14 days before the payment due date. To sign up, simply follow the steps below:
 
  1. Sign up for Online Banking:
    • From the Login dropbox, click the Enroll button from the Personal menu tab
    • Complete the enrollment form with your social security number, account number, date of birth and zip code
    • Create your username and password, and establish your security challenge questions
  2. Enroll in eStatements:
    • Login to Online Banking, and select your loan account
    • Click on the Online Statements link to launch eStatements
    • Click Edit User Settings from the Account Access menu
    • Select eStatement for your loan, and click Change Delivery Options
    • Review the Terms and Conditions, and view a PDF to check the compatibility of your computer
    • Enter the code from the PDF and accept the Terms and Conditions
Get started with eStatements
 
We offer three convenient ways to pay your loan:
 
  1. Pay Online – From the Login dropbox, select Pay Your Loan from the Other menu tab; select Pay as a Guest or Register Now to begin the process
  2. Automatic Payment – Download and complete the Automatic Transfer Form and mail along with a voided check to North Shore Bank
  3. By Mail – We recommend you use your statement stub and write your account number on your check to ensure prompt and accurate credit to your account; mail payment to:
    • North Shore Bank
    • PO Box 8871
    • Carol Stream, IL 60197-8871

 Pay Your Loan
 
For boat or RV loan payoff:
  • Final payments are held for 10 business days before issuing final lien releases
  • In the case where a lien release is needed sooner than 10 days, full payment is required in cash or wire transfer
Contact Us for Payoff Details
 
Frequently Asked Questions
Mortgage Loan
1098's for the previous year are sent out in January. For a duplicate 1098, contact Customer Support at 877-672-2265.

Home Equity Line of Credit (HELOC)
Please contact Customer Support at 877-672-2265.

RV, Boat or Auto Loan
Loans that are not collateralized by real estate do not automatically receive a 1098. If you would like us to prepare a statement, please contact Customer Support at 877-672-2265.

North Shore Bank's current auto loan rates are always online. We offer great rates and flexible terms.

Get the vehicle you really want.

Our auto loans come with the best terms—yours.

What’s in it for you:

  • Loans and terms designed especially for you

  • No annual fees

  • No application fees

  • Terms from 12 months to 60 months. Additional details.

  • Fast and easy online application process with quick response

Apply For Your Loan

Additional benefits:


No, we do finance private sales. Apply for an auto loan today!

Get the vehicle you really want.
Our auto loans come with the best terms—yours.


What’s in it for you:
  • Loans and terms designed especially for you
  • No annual fees
  • No application fees
  • Terms from 12 months to 60 months. Additional details.
  • Fast and easy online application process with quick response

Apply For Your Loan

 

Additional benefits:

Apply for an auto loan online now – it is easy. A Personal Banker will contact you after you complete your application.

Get the vehicle you really want.

Our auto loans come with the best terms—yours.

What’s in it for you:

  • Loans and terms designed especially for you

  • No annual fees

  • No application fees

  • Terms from 12 months to 60 months. Additional details.

  • Fast and easy online application process with quick response

Apply For Your Loan

Additional benefits:


Loan payments can be made online, at a Video Teller or branch office, or by phone.

Online Payments

  • Visit our Pay Your Loan service and follow the on-screen instructions. If you choose to set up a username and password, you will be able to access special features, such as the ability to set up recurring payments.
  • Customers who have a North Shore Bank checking, savings or money market account can utilize Online Banking or the Mobile App to make a loan payment via account transfer.


Mailing Your Payment

When mailing your payment to the address below, please include your loan account number:


North Shore Bank
PO Box 8871
Carol Stream, IL 60197-8871

In-person/Over the Phone 
Payments can be made at any of our offices or Video Tellers or on-demand by calling 877-672-2265.

Payments made after 4:30pm CST Monday through Thursday will post the following business day
Payments made after 4:30pm CST on Friday will post on Monday
One time on-demand verbal loan/lease payment fee $10.00
On-demand, pre-authorized loan/lease payment fee $5.00


Still have questions?
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