Why did I receive a call from Fraud Prevention Center?

FAQs

Do I need to receive paper statements, or can I get my statements electronically?

How can I sign up for direct deposit?

When will I get my tax documents?

What happens if I deposit a check and it bounces?

Why do you pull credit for new deposit account applications?

Why did I receive a call from Fraud Prevention Center?

What is an eStatement (electronic statement) and where is it?

Is my account information available 24-hours a day?

How do I change my name, address, or any other contact information?

Can I print my statement from the Mobile App or Online Banking?

Can you get me a copy of my credit report?

Can I mail a check for deposit into my account?

Do you offer a notary service?

How do I send or receive wire transfers?

How do I update my profile or contact information (phone, mailing address, email) in the Mobile App?

I tried to perform a transfer through the EASY ACCESS line, but it didn't go through. Why not?

I noticed an error on my credit report for a North Shore Bank loan. What should I do?

How soon are funds from telephone transfers available?

Do you offer a foreign currency exchange service?

Why did my check bounce when I had money?

What is ChexSystems?