Is my account information available 24-hours a day?

Your account information is available 24 hours a day, 7 days a week through the Mobile App and Online Banking.

The Mobile App and Online Banking are free to all North Shore Bank personal banking customers and give you a variety of services that help you use and manage your accounts, when and where you want.

View current account information
Check your balance, deposit checks, review recent transactions, pay a bill, and transfer money between your accounts
Send money to friends and family with Zelle^®
Use Bill Pay to ensure your bills are paid on time
View up to 18 months of statements when you sign up for eStatements
Export or download transaction information to your preferred money management program such as Quicken®
Take a tour of our online services

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Is my account information available 24-hours a day?

FAQs

Do I need to receive paper statements, or can I get my statements electronically?

How can I sign up for direct deposit?

When will I get my tax documents?

What happens if I deposit a check and it bounces?

Why do you pull credit for new deposit account applications?

Why did I receive a call from Fraud Prevention Center?

What is an eStatement (electronic statement) and where is it?

Is my account information available 24-hours a day?

How do I change my name, address, or any other contact information?

Can I print my statement from the Mobile App or Online Banking?

Can you get me a copy of my credit report?

Can I mail a check for deposit into my account?

Do you offer a notary service?

How do I send or receive wire transfers?

How do I update my profile or contact information (phone, mailing address, email) in the Mobile App?

I tried to perform a transfer through the EASY ACCESS line, but it didn't go through. Why not?

I noticed an error on my credit report for a North Shore Bank loan. What should I do?

How soon are funds from telephone transfers available?

Do you offer a foreign currency exchange service?

Why did my check bounce when I had money?

What is ChexSystems?