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Frequently Asked Questions

I received a check from my insurer covering the loss to my property, and it is payable to both the bank and me. What do I need to do next?

If the repairs have been completed, North Shore Bank may need to make an inspection to confirm the repairs have been completed before releasing the check. In addition, we will need to be supplied with the insurance company's proof of loss, if not previously sent, and contractors' lien waivers, if applicable. If this happens to you, please contact Mortgage Services.

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Frequently Asked Questions