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Frequently Asked Questions

How can I get the best mortgage rate?

Visit our mortgage rates page and you can see our loan options at a glance. But keep in mind that a smart mortgage is a lot more than numbers, terms and APRs.

Because mortgage rates can vary daily and are subject to change, connecting with us is the easiest way to make sure that you have the latest information. More important, we can sit down together and discuss the many factors that affect your overall loan cost. For example, locking in that “lowest possible rate” could ultimately cost you more in interest points.

To find the best loan and not just the best rate, simply:

Contact our experienced loan professionals online
Call 877-672-2265 to schedule a free consultation
Use our mortgage payment calculators to see how different rates and terms translate into monthly payments and interest costs

Talk to a North Shore Bank mortgage professional or get pre-approved online in minutes. You’ll learn how much home you can comfortably afford – and you might be pleasantly surprised!

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FAQs

Mortgage Application Checklist

Where can I find a listing of your Mortgage Loan Originators?

Contact a Mortgage Loan Officer

Apply for your mortgage loan.

What is the maximum mortgage amount I can apply for?

How can I get the best mortgage rate?

FAQs

Can I be notified when mortgage or refinance rates change?

Do you have first-time homebuyer programs?

When will I receive a refund of my escrow overage?

What happens after I apply for a mortgage?

What’s the best term for a mortgage?

What kinds of mortgages does North Shore Bank offer?

Can you send a 10-day loan payoff quote to my bank or credit union?

Can I pay my own real estate taxes and homeowners insurance if my mortgage is through North Shore Bank?

When is my mortgage payment posted to my account?

Which Mortgage Loan is the Best: Adjustable or Fixed Rate?

What is a Mortgage Note?

How much will it cost me to refinance my first mortgage?

Why get a home equity line of credit with my mortgage?

What is a mortgage loan?

Do I need to send you a copy of my property tax bill for my mortgage?

Do I need to provide you with proof of my Homeowners Insurance?

Can I refinance my current mortgage?

Can I cancel or waive my escrow account?

Are there other products at North Shore Bank that can enhance my mortgage?

I received a check from my insurer covering the loss to my property, and it is payable to both the bank and me. What do I need to do next?

How can I get the best mortgage rate?

Why get pre-approved before shopping for a home?

How can I improve my chances of getting a mortgage?

Is it better to pay points for a lower rate?

What documents do I need to close on a mortgage?

Are there tips I can use for faster closing?

How are my property taxes paid?

Can I change insurance companies for my homeowner's policy? Do I need to notify you?

I had a fire loss (or other damage) to my property. What should I do?

What are my closing costs for my mortgage?

Do you offer VA or FHA loans?

Can I roll my closing cost fees into my loan?

What is an escrow account?

What is Freddie Mac?

What is the Truth-In-Lending Act?

What happens if I send in a mortgage payment that is less than the full monthly payment due?

What is an escrow analysis?

How is an escrow shortage collected?