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Frequently Asked Questions

Can I schedule an appointment at a branch online?: Yes, you can schedule an appointment at any of our offices or with any of our Mortgage Loan Officers through our online form.
What market areas does North Shore Bank Serve?: With our 44 office locations we serve the following Wisconsin counties:

Brown

Calumet

Door

Kenosha

Kewaunee

Milwaukee

Oconto

Outagamie

Ozaukee

Racine

Washington

Waukesha

Winnebago

In Illinois, we serve McHenry County.
How do I contact Customer Support?: Contact North Shore Bank's Customer Support Team by email or by phone at 877-672-2265.
Do you offer signature guarantee?: Yes, North Shore is a guarantor and a member of STAMP (Securities Transfer Agents Medallion Program). Please contact your local branch for more information.
Where can I get information about career opportunities?: North Shore Bank is a great place to work! To see current career and job openings, please visit careers.northshorebank.com. Thank you for your interest!
What branches feature Video Tellers?: To locate a branch office with a video teller, please select Video Tellers from the Branch Locations page.
What is your contact information such as your mailing address?: Corporate Office (Other locations):
North Shore Bank
15700 West Bluemound Road
Brookfield, WI 53005
800-236-4672 (8:30 to 5:00, CST, M-F)
What are your locations?: Find a North Shore Bank office, video teller or ATM near you.
I received a survey request claiming to be from North Shore Bank. Is this legitimate?: We will periodically send out surveys requests to learn how we can improve our products and services. The following email addresses are used to distribute these surveys:

northshorebankcontact@northshorebank.com

northshorebank@surveyinforma.com

northshorebank@qemailserver.com

If you receive an email communication claiming to be from North Shore Bank asking for personal or financial information, but doesn’t use these addresses, don’t click any links and delete the message.

NEVER give out your PIN (personal identification number) number or one-time passcode. North Shore Bank representatives will never ask you for a PIN number or ask you to verify personal financial information in an e-mail message.

If you suspect that you may have received a phishing-scam message from someone claiming to be North Shore Bank, please call 877-672-2265 to inform us or request verification of the message.
What is the routing number or ABA number for North Shore Bank?: North Shore Bank’s routing/ABA number is 275071356. ABA numbers are also called Routing numbers.
What is your SWIFT code?: North Shore Bank does not have a SWIFT code. We have a routing/ABA number, which is 275071356. All international wires must come via a United States bank.
If you are receiving funds from a foreign bank, the initiating bank should follow their process to send the funds to their US-based correspondent bank, for further routing to North Shore Bank, listing your name and account number as the final beneficiary.

News & Updates

Frequently Asked Questions

Can I schedule an appointment at a branch online?

What are your hours?

What market areas does North Shore Bank Serve?

What are some top financial tips security tips I should be aware of?

How do I contact Customer Support?

Do you offer signature guarantee?

Where can I get information about career opportunities?

What branches feature Video Tellers?

What is your contact information such as your mailing address?

What are your locations?

I received a survey request claiming to be from North Shore Bank. Is this legitimate?

What is the routing number or ABA number for North Shore Bank?

What is your SWIFT code?

What are some common scams I should be aware of and what steps can I take to avoid them?

How can I learn more about North Shore Bank's Security Statement?

How can I protect myself from identity theft?

How secure is North Shore Bank's online banking service?