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North Shore Bank is The Bank of You.
 
The “Bank of You” takes exceptional service to the next step; we listen to our customers and cultivate each relationship through personalized service. Building a trusted relationship with you means delivering on our Customer Promises, and it is dependent upon the united efforts of everyone in our entire organization.
 
Top Workplaces 2021 - Journal SentinelAll our employees work in concert to form a living, breathing brand that builds genuine relationships with you, our customer, and the communities we serve. We are committed to providing you with the high-touch service you have come to expect and deserve.
 
We don’t take lightly the confidence you have placed in us as your financial partner, and we are grateful for your business.
 
We understand that as a customer, you want the personalized attention and care that comes from dealing directly with an experienced, knowledgeable employee who can efficiently process your banking needs. You also want banking technology that makes your banking easy and accessible, plus friendly, local service from a community bank.
 
Serving you well comes down to keeping our promises. We’re not perfect, and may stumble from time to time, but you can be certain that we are working hard to make good on what we have promised to you. It’s about fulfilling our commitment to you and our communities.
 
That is why we have identified our Customer Promises. They are our pledge to you.
 
  • You will be greeted with a smile (even over the phone) by people who appreciate and truly care about you.
  • You will work with professionals, who actively listen to best understand your needs and goals.
  • You will be given prompt, reliable information and personalized solutions from a team you can trust.
  • You can be confident that your privacy will be respected and protected.
  • You will have access to a variety of products and services to help you manage your financial needs.
  • You will have a partner dedicated to service in the community in which you live.
  • You are an important part of a bank with a great tradition and track record since 1923.
Frequently Asked Questions

North Shore Bank is a great place to work! To see current career and job openings, please visit careers.northshorebank.com. Thank you for your interest!


With our 45 office locations we serve the following Wisconsin counties:

  • Brown
  • Calumet
  • Door
  • Kenosha
  • Kewaunee
  • Milwaukee
  • Oconto
  • Outagamie
  • Ozaukee
  • Racine
  • Washington
  • Waukesha
  • Winnebago


In Illinois, we serve McHenry County.


To locate a branch office with a video teller, please select Video Tellers from the Branch Locations page.

Corporate Office (Other locations):

North Shore Bank
15700 West Bluemound Road
Brookfield, WI 53005

800-236-4672 (8:30 to 5:00, CST, M-F)


We will periodically send out surveys requests to learn how we can improve our products and services. The following email addresses are used to distribute these surveys:

  • northshorebankcontact@northshorebank.com
  • northshorebank@surveyinforma.com
  • northshorebank@qemailserver.com
 

If you receive an email communication claiming to be from North Shore Bank asking for personal or financial information, but doesn’t use these addresses, don’t click any links and delete the message.

NEVER give out your PIN (personal identification number) number or one-time passcode. North Shore Bank representatives will never ask you for a PIN number or ask you to verify personal financial information in an e-mail message.

If you suspect that you may have received a phishing-scam message from someone claiming to be North Shore Bank, please call 877-672-2265 to inform us or request verification of the message.


Contact North Shore Bank's Customer Support Team by email or by phone (877-672-2265 - 8:00 am until 7:00 pm CST, Monday through Friday, 8:30 am until 3:00 pm CST, Saturdays, & 10:00 am until 1:00pm CST, Sundays). 


Yes, North Shore is a guarantor and a member of STAMP (Securities Transfer Agents Medallion Program). Please contact your local branch for more information. 


Yes, you can schedule an appointment at any of our offices or with any of our Mortgage Loan Officers through our online form.


North Shore Bank’s routing/ABA number is 275071356. ABA numbers are also called Routing numbers.


North Shore Bank does not have a SWIFT code. We have a routing/ABA number, which is 275071356. All international wires must come via a United States bank.

If you are receiving funds from a foreign bank, the initiating bank should follow their process to send the funds to their US-based correspondent bank, for further routing to North Shore Bank, listing your name and account number as the final beneficiary.


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Contact us with additional questions: Email | 877-672-2265
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