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Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT

Easy Access Telephone Banking
800-411-3279
24/7 Daily

Visit an Office Locate a Branch

Schedule an Appointment
Meet with us virtually, by phone or in-person
Schedule an Appointment

Email
Send Us an EmailM–F 8:00am–6:00pm CT
For immediate assistance, please contact Customer Support.

Secure Chat
Log into Online Banking

Personal Accounts

Checking & Savings Accounts

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT

Easy Access Telephone Banking
800-411-3279
24/7 Daily

Debit Cards

Report Lost or Stolen
888-437-0103
636-722-7111 (International)
24/7 Daily

Debit Mastercard Benefits
800-627-8372

Personal, Boat, Auto or RV Loans/Leases, & Home Equity Lines of Credit

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT

Easy Access Telephone Banking
800-411-3279
24/7 Daily

Mortgages

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat   8:30am–1:00pm CT
 
Easy Access Telephone Banking
800-411-3279
24/7 Daily
 
New Loan Inquiries

Credit Cards

Elan Financial Services
Account Questions or Report Lost or Stolen
800-558-3424
701-461-1556 (International)
24/7 Daily
 
Elan Financial Services
Technical Support for Online Account Access
877-334-0460

Individual Retirement Accounts (IRAs)

Customer Support
877-672-2265
M–F 8:00am–5:00pm CT

Municipal Retirement Plan Services / Deferred Compensation Section 457(b) & HRA Accounts

414-964-3390
M–F 8:00am–5:00pm CT
Email

North Shore Investment Services

866-899-3066
M–F 9:00am–5:00pm CT
Email


Business Accounts

Checking & Savings Accounts

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat   8:30am–1:00pm CT
 
Easy Access Telephone Banking
800-411-3279
24/7 Daily

Debit Cards

Report Lost or Stolen
888-437-0103
636-722-7111 (International)
24/7 Daily
 
Debit Mastercard Benefits
800-627-8372

Commercial Lending (Loans, Line of Credit, Equipment and Leases)

262-797-3349

Direct Leasing

262-955-5525
Email

Credit Cards

Elan Financial Services
Account Questions or Report Lost or Stolen
866-552-8855
24/7 Daily

Elan Financial Services
Technical Support for Online Account Access
877-334-0460

Merchant Services (Payment Processing)

Elavon
800-238-7675

Treasury Solutions

800-270-7956
Email
M–F 8:00am–6:00pm CT

Commercial Real Estate

Contact Us


Corporate Office

15700 West Bluemound Road
Brookfield, WI 53005
262-785-1600
800-236-4672
M–F 8:30am–5:00pm CT

Social Media


Report Fraudulent Activity

If you think you may have provided personal account or password information to a fraudster posing as North Shore Bank, please call us at 877-672-2265.
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Frequently Asked Questions