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Terms of Service

  1. When you opt-in to the service, we will send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text "HELP" for help. Text "STOP" to cancel.
  2. You can cancel this service at any time. Just text "STOP" to 62641. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.
    If you want to join again, just sign up as you did the first time and we will start sending messages to you again. (Message frequency varies)
  3. If at any time you forget what keywords are supported, just text "HELP" to 62641. After you send the message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
  4. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
  5. T-Mobile is not liable for delayed or undelivered messages.
  6. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

 For all questions about the services provided by this short code, you can send us a message or call Customer Support at 877-672-2265.

  1. If you have any questions regarding privacy, please read our privacy policy.

FAQs

As operating systems for mobile devices evolve, it becomes necessary to discontinue support for older versions.

View Mobile App compatibility for iOS and Android.

Message and data rates may apply when using the Mobile App.

  1. Prepare the Check: Flatten the check and place it on a dark, non-reflective surface.
  2. Ensure Good Lighting: Make sure there is enough light to distinguish the check from the background.
  3. Align the Check: Use the horizontal and vertical guides on your screen to properly frame the check.
  4. Automatic Capture: The camera will automatically take the picture once aligned.
  5. Review the Image: if the check is readable, click Use Photo to proceed. If not, select Retake to try again.
  6. Alternative Deposit: If the system can’t interpret the check, you can deposit it at any branch or North Shore Bank ATM.  

Important: Endorse the back of the check with your signature and include the statement “For North Shore Bank Mobile Deposit Only.”

Message and data rates may apply when using the Mobile App.

Internal transfers are moved immediately if the transfer is made during normal processing hours. Otherwise the funds should appear in your account in 1 business day.

Message and data rates may apply when using the Mobile App.
 

To add the North Shore Bank Mobile App to your phone,  install the North Shore Bank personal banking app by downloading directly from the Apple App Store or Google Play Store. Log in to the Mobile App using your username and password.
 
If this is the first time you are accessing your North Shore Bank accounts in Online Banking (web-based) or the Mobile App, you’ll need the following information to complete the enrollment process:  

  • Social Security Number
  • Your 10-digit account number (checking or savings), including any leading zeros and excluding dashes
  • Date of birth
  • Zip code

 
Once you have submitted this information, you will be able to create your unique username and password and establish your security challenge questions.
 
When your enrollment is complete, you will be able to access your North Shore Bank accounts in Online Banking (web-based) or the Mobile App.

Message and data rates may apply when using the Mobile App.

With the North Shore Bank Mobile App, you can conveniently deposit checks by capturing an electronic image and submitting it through the app. Your funds will be deposited into your checking or savings account, and we’ll securely store check images for accurate recordkeeping.

To use Mobile Deposit, simply take a photo of the front and back of your endorsed check, making sure to write “For North Shore Bank Mobile Deposit Only” with your signature.

You can submit mobile deposits anytime, with one check per transaction. There’s no limit on the number of personal or business deposits you can make each business day; however, a maximum deposit of $5,000 per day per user does apply.* If you need a higher limit, please contact Customer Support at 877-672-2265.

In some cases, your check may be processed within minutes, later the same day, or by the next business day. You will receive an email notification confirming whether your mobile deposit was accepted or rejected. View a quick demo.  

All check deposits made through Mobile Deposit are subject to verification and final approval. Mobile deposits received and approved before 5:30 p.m. CST on a business day are generally available the next business day. New accounts have different availability schedules. For details on the Funds Availability Policy, please refer to the Deposit Account Agreement.

* Deposit limits may vary and are subject to change. For full details, please refer to our Terms and Conditions in the Mobile App.

Message and data rates may apply when using the Mobile App.