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Notice: Be cautious of unsolicited email, texts, or calls requesting personal information, passwords, debit card pins, login credentials, passcodes and more from those posing as North Shore Bank employees.
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Enter Your PIN Instead of Signing

Opt to use your PIN when performing transactions. When the PIN verification on the chip is used, a unique transaction number is created which adds an extra layer of security.

Keep Your PIN a Secret

Memorize your PIN, and never write it on your card or store it with your card. Do not let anyone else enter your PIN for you. No company or person should ever ask for your PIN, not even North Shore Bank.

Be Aware of Your Surroundings

Before you use an ATM, take a look around. If anyone or anything seems suspicious, leave the area immediately.

Update Digital Wallets

To ensure that there is no distribution in making purchases with your mobile phone or online, update any digital wallets, with your new expiration date.

Be Smart Online

Be careful when shopping online. Look for secure transaction symbols, such as the little “lock” logo in the lower right-hand corner of your browser window and Web addresses that start with “https.”

Recurring Payments

If you have recurring payments set up using your debit card, such as an electric bill or phone bill, you will need to contact the business to update your expiration date.

FAQs

Yes, you can easily schedule an appointment at any of our offices or with one of our Mortgage Loan Officers through our online scheduling tool.

To help you stay informed, view North Shore Bank’s resources about Identity Theft Prevention & Protection.

Contact North Shore Bank's Customer Support by email or by phone at 877-672-2265

Follow North Shore Bank on these social media platforms to stay updated with the latest news:

Click the links to visit and follow our official pages.

Visit our branch locator to find a North Shore Bank office, video teller, or ATM near you.