FAQs
As long as you have a North Shore Bank login, your child’s checking or savings account will automatically appear in your account view when you log in to either Online Banking or the Mobile App.
You may want to give your child’s account a “Nickname” to easily identify it:
- To customize the account name, log in to Online Banking, select the account, then select Account Info. Or, if you’re in the Mobile App, from the home page, select Edit, then select the account you want to nickname.
Your 8 or 10-digit account number can be found on your paper statements, eStatements, on the bottom of your checks (the second set of numbers), or you can visit a neighborhood North Shore Bank office.
To find your account number on your monthly statement in the Mobile App, select an account from the home page, then select the “eye” icon to temporarily see the account number.
To find your account number on your monthly statement in Online Banking, select an account from the home page and then click Online Statements. Click View Statement to download a pdf of your most recent statement. The account number will be listed at the top and in the account summary at the end of the document.
You can view your statements in Online Banking by logging into your account, clicking on a specific checking, savings, or loan account, and then selecting "Online statements" from the Account Details page.
To view your statements from the Mobile App, simply select Statements & Documents below the account list and then click View Statement.
Take a tour of eStatements.
As long as you have a North Shore Bank login, your child’s checking or savings account will automatically appear in your account view when you log in to either Online Banking or the Mobile App.
You may want to give your child’s account a “Nickname” to easily identify it:
- To customize the account name, log in to Online Banking, select the account, then select Account Info. Or, if you’re in the Mobile App, from the home page, select Edit, then select the account you want to nickname.
Your 8 or 10-digit account number can be found on your paper statements, eStatements, on the bottom of your checks (the second set of numbers), or you can visit a neighborhood North Shore Bank office.
To find your account number on your monthly statement in the Mobile App, select an account from the home page, then select the “eye” icon to temporarily see the account number.
To find your account number on your monthly statement in Online Banking, select an account from the home page and then click Online Statements. Click View Statement to download a pdf of your most recent statement. The account number will be listed at the top and in the account summary at the end of the document.
You can view your statements in Online Banking by logging into your account, clicking on a specific checking, savings, or loan account, and then selecting "Online statements" from the Account Details page.
To view your statements from the Mobile App, simply select Statements & Documents below the account list and then click View Statement.
Take a tour of eStatements.