CONTENTSTART Boat and RV Loans Whether you’re set to sail the high seas or hit the open road, we can help you create a loan with terms designed especially for you. Apply Online Schedule an Appointment What You Should Know Terms tailored to your needs No annual fees or application costs Access to a network of over 100 marine and RV dealers to help you find just what you’re looking for The confidence of working with a bank with nearly 25 years experience in marine and RV lending Managing your loan is easy, thanks to eStatements and three convenient ways to make a payment. Calculators Home Equity Line of Credit Calculator Loan Comparison Calculator Alternative Payment Frequencies Calculator Loan Amortization Calculator Current Interest Rates Frequently Asked Questions How do I apply to refinance my auto loan? Apply for an auto loan online now – it is easy. A Personal Banker will contact you after you complete your application. Get the vehicle you really want. Our auto loans come with the best terms—yours. What’s in it for you: Loans and terms designed especially for you No annual fees No application fees Terms from 12 months to 60 months. Additional details. Fast and easy online application process with quick response Apply For Your Loan Additional benefits: Make your monthly payments a snap with optional automatic withdrawal from your North Shore Bank checking account Lease options available (contact us to learn more) Online Bankingpayments How can I make a loan payment? Loan payments can be made online, at a Video Teller or branch office, or by phone. Online Payments Visit our Pay Your Loan service and follow the on-screen instructions. If you choose to set up a username and password, you will be able to access special features, such as the ability to set up recurring payments. Customers who have a North Shore Bank checking, savings or money market account can utilize Online Banking or the Mobile App to make a loan payment via account transfer. Mailing Your Payment When mailing your payment to the address below, please include your loan account number: North Shore Bank PO Box 8871 Carol Stream, IL 60197-8871 In-person/Over the Phone Payments can be made at any of our offices or Video Tellers or on-demand by calling 877-672-2265. Payments made after 4:30pm CST Monday through Thursday will post the following business day Payments made after 4:30pm CST on Friday will post on Monday One time on-demand verbal loan/lease payment fee $10.00 On-demand, pre-authorized loan/lease payment fee $5.00 Do I have a grace period on my loan or do I need to pay on my due date? Mortgage loans and Home Equity Lines of Credit (HELOC) have a 15-day grace period. Consumer loans (RV, Boat or Auto) have a 10-day grace period. Why does my loan statement say I don't owe a payment until later in the future? Home Equity Line of Credit (HELOC) The monthly payment due is interest only. RV, Boat, Camper or Auto Loan Your billing statement amount due may be less than your contractual amount because of past additional payments you have made. Your loan allows you the ability to pay your account ahead without a penalty. For more details on how your payment is applied please contact Customer Support at 877-672-2265. Mortgage Loan Please contact Customer Support at 877-672-2265. Why does my loan statement have a different amount due rather than the normal payment amount? Home Equity Line of Credit (HELOC) The monthly payment due is interest only. RV, Boat, Camper or Auto Loan Your billing statement amount due may be less than your contractual amount because of past additional payments you have made. Your loan allows you the ability to pay your account ahead without a penalty. For more details on how your payment is applied please contact Customer Support at 877-672-2265. Mortgage Loan Please contact Customer Support at 877-672-2265. Can you send a 10-day loan payoff quote to my bank or credit union? Mortgage and Home Equity Line of Credit (HELOC) Please send a written payoff request and a signed authorization. These requests can be faxed to: 262-797-3832. Mortgage and HELOC payoffs are generally quoted for a specific date. Consumer Loan (RV, Boat & Auto) You may call Customer Support at 877-672-2265, and verbally authorize a payoff statement be sent to your financial institution. If the financial institution or insurance company is making the request, they must send a written payoff request with a signed customer authorization. These requests may be faxed to 262-797-3832. Quotes for consumer loan payoffs are good for 10 days. If you have additional questions, please contact Customer Support at 877-672-2265. Where should I send proof of insurance related to my loan? North Shore Bank requires proof of insurance on loan collateral. To ensure we have all the information we need, please provide us with a copy of your insurance declaration page showing North Shore Bank as the mortgagee or loss payee. Please verify the mortgagee clause is listed as follows: North Shore Bank ISAOA 15700 W Bluemound Rd. Brookfield, WI 53005 You can mail, fax or email your proof of insurance documents. RV, Boat or Auto Loan North Shore Bank PO Box 390472 Minneapolis, MN 55439 Fax: 800-333-9960 Online: www.insuranceservicecenter.com Mortgage Loan North Shore Bank Attn: Loan Servicing Dept 15700 W Bluemound Rd Brookfield, WI 53005 Fax: 262-787-6897 Email: loaninsurance@northshorebank.com Home Equity Line of Credit (HELOC) North Shore Bank Attn: Loan Servicing Dept 15700 W Bluemound Rd Brookfield, WI 53005 Fax: 262-787-6897 Email: loaninsurance@northshorebank.com Can I change the due date on my loan? RV, Boat, Camper or Auto Loan You can change your due date after you have satisfied the first payment of your loan contract. Please contact Customer Support at 877-672-2265 to get started. Mortgage Loan The option to change your due date is not available. Home Equity Line of Credit (HELOC) The option to change your due date is not available. What is the interest rate on my loan? You can find your interest rate on your monthly loan statement or in Online Banking or the Mobile App. Can I make a principal only payment online? Yes, you can make a principal-only payment using Online Banking or the Mobile App. Your loan must be current and the interest due satisfied. How soon should I expect to receive my paid loan papers and lien release after I pay off my consumer loan with the bank? You can expect to receive these documents in the mail within about 30 days after paying off your loan. If your loan is secured with real estate, a mortgage satisfaction document will be mailed directly to the Register of Deeds for the county in which the mortgage was filed. It may take up to three months for this document to be returned. If your loan is secured by a vehicle, boat, or other titled collateral, a lien release will be mailed with your paid loan documents. Be sure not to discard or destroy this release, as you will need it to remove our lien. Should you need a replacement lien release, a fee will be charged. For more information about lien releases, please contact Customer Support at 877-672-2265. Can I get a 1098 tax form for the interest paid on my loan? Home Equity Line of Credit (HELOC) 1098's for the previous year are sent out in January. For a duplicate 1098, contact Customer Support at 877-672-2265. Mortgage Loan Please contact Customer Support at 877-672-2265. RV, Boat or Auto Loan Loans that are not collateralized by real estate do not automatically receive a 1098. If you would like us to prepare a statement, please contact Customer Support at 877-672-2265. What is my loan payoff amount? For Mortgage, Home Equity Line of Credit (HELOC), RV, Boat or Auto loan payoff information, please contact Customer Support at 877-672-2265. Can I apply for work out assistance on all my loans If I have more than one? Yes, each request will be reviewed differently, decisions will be made based each loan itself (term, rate, value). Can I apply for an auto loan if I have not found the car I want yet? You can apply for an auto loan online, even if you have not found the car you want yet, we will just need an approximate loan amount. Learn more about our auto loans or apply online. Can I apply for a loan even if I am coming out of bankruptcy? Yes, we will pull a credit report to calculate the best option. Though a credit report is helpful in the decision making process, it’s not the only record we review that determines decision. Loans and Home Equity Lines of Credit Are there closing costs associated with a Home Equity Line of Credit? An appraisal fee may be necessary, depending on the value and equity of the home. Loans and Home Equity Lines of Credit Can my loan be paid off by a third party? Yes, anybody can pay off the loan, although the title rights and/or responsibilities are solely of the party listed on the title and loan, unless otherwise specified. For loan payoff information please contact Customer Support at 877-672-2265. Do I get credit if the payoff balance is less than the Gap insurance is willing to pay? Yes, you will receive any balance owed to you. Please contact Customer Support at 877-672-2265 to speak about your specific situation. Do you offer home equity lines of credit? North Shore Bank does offer home equity lines of credit for our customers to buy vehicles, consolidate bills, or pay off other debts. The first step is to apply online or call one of our Personal Bankers at an office near you. Loans and Home Equity Lines of Credit Do you offer payday loans? We do not offer payday type loans. Loans and Home Equity Lines of Credit How do I apply to refinance my home equity loan? If you would like to apply for a loan to refinance your current home equity line of credit, please complete an online application or call an office near you. Loans and Home Equity Lines of Credit What are your current auto loan rates? North Shore Bank's current auto loan rates are always online. We offer great rates and flexible terms. Get the vehicle you really want. Our auto loans come with the best terms—yours. What’s in it for you: Loans and terms designed especially for you No annual fees No application fees Terms from 12 months to 60 months. Additional details. Fast and easy online application process with quick response Apply For Your Loan Additional benefits: Make your monthly payments a snap with optional automatic withdrawal from your North Shore Bank checking account Lease options available (contact us to learn more) Online Banking payments If I have bad credit, can I qualify for an auto loan? There are several definitions of "good credit". If you have had credit difficulties in the past, the best way to find out if we can assist you is to apply for a loan. Loans and Home Equity Lines of Credit How do I check the status of a loan application? To check the status of a loan application please contact your Personal Banker or Loan Officer. Find a North Shore Bank office, ATM or loan center near you. Do you have loans for motorcycles? Yes, we offer motorcycle loans. Apply for your motorcycle loan online today, the application is available 24/7. Or apply in person. You are always welcome to apply at one of our office locations. Loans and Home Equity Lines of Credit How long does a loan approval take? In most cases we are able to respond to your loan application within the same business day. Loans and Home Equity Lines of Credit How can I qualify for a loan? Loan qualifications differ depending on which loan you are applying for. The best way to find out if you qualify for a loan is to apply. Loans and Home Equity Lines of Credit If I get an auto loan through North Shore Bank do I have to purchase a car from an auto dealer? No, we do finance private sales. Apply for an auto loan today! Get the vehicle you really want. Our auto loans come with the best terms—yours. What’s in it for you: Loans and terms designed especially for you No annual fees No application fees Terms from 12 months to 60 months. Additional details. Fast and easy online application process with quick response Apply For Your Loan Additional benefits: Make your monthly payments a snap with optional automatic withdrawal from your North Shore Bank checking account Lease options available (contact us to learn more) Online Banking payments What do you mean by risk based lending? Depending on your credit profile will determine your interest rate. The better your credit the better your interest rate. North Shore Bank does not have risk based lending for non-business loans. Loans and Home Equity Lines of Credit Do you offer construction loans? North Shore Bank offers a wide variety of construction loans. View the Mortgage Home Loans that we offer. What insurance requirements do you have for auto loans? When you have an auto loan with North Shore Bank it is required that you carry full coverage that includes comprehensive and collision for the value of the loan. How long will it take to receive a vehicle title when I pay off my auto loan? 10 business days after the pay off funds are received we will send the lien release or title for loans made prior to 7/30/12. If the loan was made after 7/30/12, then the lien will be released electronically and the state will send you the title. How long will it take to receive a vehicle title when a customer pays their auto loan off? 10 business days after the pay off funds are received we will send the lien release or title for loans prior to 7/30/12. If the loan was made after 7/30/12, then the lien will be released electronically and the state will send you the title. How is the rate determined for my Home Equity Line of Credit? The rate for your Home Equity Line of Credit is based on the prime rate plus an established margin determined by your individual line of credit. The rate on your line of credit changes on the 1st day of the second month following any prime rate change. If your line of credit was opened prior to Jan. 1, 2006, it is based on the prime rate published in the Wall Street Journal Money Rates section on the third Tuesday of the month. If your line of credit was opened on or after Jan. 1, 2006, the rate on your line of credit will change when the prime rate changes in the Wall Street Journal. Apply for your motorcycle loan online today View All Still have questions? Ask Contact us with additional questions: Email | 877-672-2265 CONTENTEND
