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Notice: Digital Banking Upgrade Maintenance: Personal & Business Online Services
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Digital Banking Upgrade Maintenance

10/20/2026 9:00:00 AM

Due to our Digital Banking upgrade, the following personal online services will be unavailable from 3:00 PM on Friday, October 23, through Sunday, October 25.

  • Mobile App
  • Online Banking
  • Mobile Deposit
  • Account Alerts
  • Bill Pay
  • Zelle®
  • Internal & External Transfers

Additionally, the following business online services will be unavailable starting at the dates and times listed below:

  • Unavailable starting at 5:00 PM on Thursday, October 22 through Sunday, October 25:
    • Positive Pay
  • Unavailable starting at 8:00 AM on Friday, October 23 through Sunday, October 25:
    • Business Bill Pay
  • Unavailable starting at 6:00 PM on Friday, October 23 through Sunday, October 25:
    • Business Online Banking
    • Business Mobile App
    • Mobile Deposit
    • Account Alerts
    • ACH & Wire Manager
    • Internal & External Transfers

Starting Monday, October 26, the URL for desktop access will change, and existing bookmarks will no longer work. Business customers will log in directly from North Shore Bank’s home page at northshorebank.com. From the Login menu, click on the Business tab and enter your User ID and Password.