1. Open your North Shore Bank account

Visit any North Shore Bank office or open your new account online now.

2. Stop using your old account

We'll be happy to safely destroy your old ATM and debit cards. We'll even pay you for your old unused bank checks—5¢ each up to $10.

3. Move your direct deposits

To move direct deposits from an employer, download and complete the direct deposit form, include a voided deposit slip or check from your new account and deliver it to your company's Human Resources or Payroll Department.

For a government direct deposit, mail the direct deposit form to the appropriate government agency. For Social Security deposits, call 800-772-1213 to complete the change over the phone.

4. Move your automatic payments

Download and send the completed automatic withdrawal form to each vendor.

5. Close your old account(s)

To do this, you don't even need to go to your old bank. Just download and send this completed
closing form to your old bank. If there is an outstanding balance, they will mail you a check.

Additional information:

  • The North Shore Bank "routing number” is 275071356.
  • Locate account numbers and mailing addresses for companies where you have an automatic withdrawal set up. This information can be found on statements from the company or on their website.
  • Remember, you need to deposit enough money in your new account to cover all automatic transactions coming due. However, be sure to keep your old account open for a while to allow all outstanding transactions to clear your account. It could take up to two months for some companies to change the automatic transactions.
  • Watch your new account to see when each of the automatic transactions appears. Many customers prefer to use Online Banking so they can easily check their account to verify activity. Sign up today!

SwitchMate forms to download:

Compare Checking Accounts
Frequently Asked Questions

To help prevent overdrafts from occurring, we offer Overdraft Protection, which will automatically transfer funds from another North Shore Bank account or home equity line of credit that you own to cover the overdrawn balance.

Learn more about this service or visit your neighborhood North Shore Bank branch to sign up today.

Images of canceled checks can be viewed, printed or saved at no charge through Online Banking or the Mobile App. Our Customer Support Team can also provide copies by mail, or you can visit your nearby branch to obtain a copy (fees may apply). 

Message and data rates may apply when using the Mobile App.

You can view your recent check orders through the Deluxe check reordering system. To log in, enter North Shore Bank's routing number (275071356), your checking account number, and your zip code.

Once you've logged in, select "My Orders" from the upper-right of your screen and your last five years of order history will be displayed.

The negative balance should be paid within 25 days. For assistance, you can contact Customer Support by email or by phone (877-672-2265 - 8 am - 7 pm CST, Monday - Friday, 8:30 am - 3 pm CST, Saturdays, & 10 am - 1 pm CST, Sundays).

The minimum balance required for a checking or savings account will vary depending on the type of account you have or would like to open.

View our selection of personal checking accounts and savings accounts to learn more.

As long as you meet the monthly requirements for the account, you will not be charged a monthly maintenance fee. Please reference the Services & Fees Schedule for Personal Accounts for information on monthly maintenance fees.

Current customers can open a new savings or checking account within Online Banking (web-based). To start the process, log in to Online Banking, and click on Online Account Opening from the Services box. 

New customers can open a new savings or checking account online in just a few minutes. Get started now.

For those who prefer the human touch, drop by any branch or go online to schedule an appointment

When taking a picture of your photo ID, keep these tips in mind:

    • make sure the ID fills the complete frame size on your screen
    • make sure your ID is on a dark surface
    • make sure you have ample light

You can also manually enter any information that does not automatically upload from your photo ID.

When restoring a saved application, it may take a few minutes to retrieve your information.

You can open both personal checking and personal savings accounts through our online account opening process.  If you’d like to open a business account, please contact a North Shore Bank Business Banker.

Not to worry! You have up to 10 days to complete your application after it’s been started and you can save your progress and resume later. Also, you can begin your application on your smartphone and continue it on your desktop or laptop, or vice versa.

To save your application progress, enter your email address to receive a link to resume your application later.

If you don’t have your ID on-hand, or are having trouble uploading your photo ID, you can enter in your personal information manually.

Your personal photos are securely retained throughout the application process and they are retained with your online application.

While you can open multiple checking or savings accounts using the same email address, you cannot have more than one unfinished or “in-progress” account application using the same email address.

While we don’t require a photo of you, it's recommended that you provide a photo of yourself for security reasons and to assist in making the application process more efficient.

Your check may clear for a different amount if the written amount was different than the written numerical amount. Due to security reasons, we are unable to provide all the specifics, please contact our Customer Support Team at 877-672-2265 or come into your local office.

Please report missing checks immediately. We will place a lock on your account and help you set up a new account. Please contact our Customer Support Team at 877-672-2265 or come into your local office.

To place a stop payment on a check through Online Banking, select the appropriate checking account and then select Stop Payments. Fill out the required check details on the following screen, review, and submit your request.

Additionally, a stop payment request can be made by calling Customer Support at 877-672-2265.

For information about stop payment fees, please view the Services & Fees Schedule for Personal Accounts.

Cell Phone Protection is an exclusive benefit that North Shore Bank provides for Platinum Debit Card and Business Debit Card cardholders. As long as you pay your monthly cellular bill with your North Shore Bank Platinum or Business Debit Card, you are automatically covered for up to $600  ($1,000 Annually) – at no additional cost – if your phone is stolen or damaged1

Coverage includes the primary line and unlimited additional or supplemental lines on the monthly billing statement from your cellular provider.

For more detailed information, please view the appropriate Mastercard Guide to Benefits:

Still have questions?
Contact us with additional questions: Email | 877-672-2265