Skip to main content.
Logo: FDIC FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Frequently Asked Questions

I can’t log into Business Online Banking

If you have already been set up to use Business Online Banking and are a signer on the account, please try resetting your passwordIf you wish to have access to your business accounts through Business Online Banking, please contact 1-800-270-7956 to speak with our Treasury Solutions Team to get set up or stop in at your local branch to get started.

Note: Only Signers on the account can request the set up of their account to Business Online Banking.

FAQs

Our Business Mobile App can be installed and used on an Apple or Android smartphone or tablet. To install the Business Mobile App on a tablet:

  1. Search for North Shore Bank Business Banking in the App Store.
  2. When the app results appear, change the device-type from iPad Only to iPhone Only. This will present our Business Mobile App to you for installation.
  3. Install the app and log into your account.

 

Because you'll be using the mobile app on a tablet, certain functions, such as changing the screen layout from portrait to landscape, are not available.

Please contact our Customer Support area by email or by phone at 877-672-2265.