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Contact A Business Banker

Features & Benefits

  • Monitor and control check payments and returns with Positive Pay
  • Oversee ACH payments, including debit limits
  • Keep tabs on your activity with Account Alerts
  • Easily export records from your accounting program and import into Positive Pay
 
 

 
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Frequently Asked Questions

Please contact our Customer Support area by email or by phone (877-672-2265 - 8:30 am until 7:00 pm CST, Monday through Friday, 8:30 am until 3:00 pm CST, Saturdays, & 10:00 am until 1:00pm CST, Sundays).


If you have already been set up to use Business Online Banking and are a signer on the account, please try resetting your passwordIf you wish to have access to your business accounts through Business Online Banking, please contact 1-800-270-7956 to speak with our Treasury Solutions Team to get set up or stop in at your local branch to get started.

Note: Only Signers on the account can request the set up of their account to Business Online Banking.


While we don't have a dedicated app for Android devices (phones or tablets),our Business Mobile Banking app can be installed and used on an iPad as well as iPhone and iPod Touch. To install the Business Mobile Banking app on an iPad:

  1. Search for North Shore Bank Mobile Business Banking in the App Store.
  2. When the app results appear, change the device-type from iPad Only to iPhone Only. This will present our Business Banking app to you for installation.
  3. Install the app and log into your Business Online Banking account.

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Because you'll be using the iPhone app on an iPad, certain functions, such as changing the screen layout from portrait to landscape, are not available.


Temporary passwords in Business Online Banking last for 180 Days.


  1. Launch QuickBooks and select the option to setup Online Banking Setup. This is found under the Banking menu, by selecting Online Banking Setup.

  2. In the search field provided, type in “North Shore Bank”. You will see multiple results returned. Be sure to select “North Shore Bank FSB-QB DC” and select Next.

  3. You will be prompted to log into your Business Online Banking account at North Shore bank to complete the process. Follow the on-screen instructions to finish setting up Business Online Banking access.

  4. After the connection has been established and transactions have been downloaded, you may customize your QuickBooks settings for this account. When you’re satisfied, select Continue.

The next time you launch QuickBooks, your recent transactions will be automatically downloaded.


Yes, you can connect both your Personal Online Banking and Business Online Banking accounts to QuickBooks Self-Employed.


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Contact us with additional questions: Email | 877-672-2265
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