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North Shore Bank is committed to providing an online experience that is accessible to everyone.

Website and Online Services

We are making best efforts to implement the recommendations of the Web Content Accessibility Guidelines (WCAG) as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C).  North Shore Bank uses a variety of methods for assessing conformance to Level AA of WCAG and we constantly strive to improve our site so that it is accessible for all users.
 
If you need assistance accessing any part of the website, or if you have accessibility-related questions, we encourage you to contact us by any of the following methods: 

Online:

 Send us your comment or concern.

Phone:

Customer Support - 877-672-2265 (Toll Free)
Monday through Friday 8:00 am until 7:00 pm CST
Saturdays 8:30 am until 3:00 pm CST,
Sundays 10:00 am until 1:00pm CST

Mail:

Corporate Office
North Shore Bank
15700 West Bluemound Road
Brookfield, WI 53005
 
 
Frequently Asked Questions

With our 45 office locations we serve the following Wisconsin counties:

  • Brown
  • Calumet
  • Door
  • Kenosha
  • Kewaunee
  • Milwaukee
  • Oconto
  • Outagamie
  • Ozaukee
  • Racine
  • Washington
  • Waukesha
  • Winnebago


In Illinois, we serve McHenry County.

Yes, you can schedule an appointment at any of our offices or with any of our Mortgage Loan Officers through our online form.

Contact North Shore Bank's Customer Support Team by email or by phone at 877-672-2265. 

North Shore Bank is a great place to work! To see current career and job openings, please visit careers.northshorebank.com. Thank you for your interest!

To locate a branch office with a video teller, please select Video Tellers from the Branch Locations page.

Corporate Office (Other locations):

North Shore Bank
15700 West Bluemound Road
Brookfield, WI 53005

800-236-4672 (8:30 to 5:00, CST, M-F)

We will periodically send out surveys requests to learn how we can improve our products and services. The following email addresses are used to distribute these surveys:

  • northshorebankcontact@northshorebank.com
  • northshorebank@surveyinforma.com
  • northshorebank@qemailserver.com
 

If you receive an email communication claiming to be from North Shore Bank asking for personal or financial information, but doesn’t use these addresses, don’t click any links and delete the message.

NEVER give out your PIN (personal identification number) number or one-time passcode. North Shore Bank representatives will never ask you for a PIN number or ask you to verify personal financial information in an e-mail message.

If you suspect that you may have received a phishing-scam message from someone claiming to be North Shore Bank, please call 877-672-2265 to inform us or request verification of the message.

Yes, North Shore is a guarantor and a member of STAMP (Securities Transfer Agents Medallion Program). Please contact your local branch for more information. 

North Shore Bank’s routing/ABA number is 275071356. ABA numbers are also called Routing numbers.

North Shore Bank does not have a SWIFT code. We have a routing/ABA number, which is 275071356. All international wires must come via a United States bank.

If you are receiving funds from a foreign bank, the initiating bank should follow their process to send the funds to their US-based correspondent bank, for further routing to North Shore Bank, listing your name and account number as the final beneficiary.

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