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Contact Us


North Shore Bank prides itself on advocating for its customers. Whether you have a question, encounter an issue, or simply want to share your feedback, our knowledgeable and friendly support team is ready to assist you. Feel free to get in touch through the options below.

Customer
Support

877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT

Secure EmailSecure Chat
(Online Banking)

Visit an
Office

With 43 offices throughout eastern Wisconsin and northern Illinois, North Shore Bank is committed to our customers & the communities
we serve.

Locate a Branch

Schedule an Appointment

Meet with us virtually, by phone
or in-person.

Make Appointment

Personal Accounts

Checking & Savings Accounts

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT

Easy Access Telephone Banking
800-411-3279
24/7 Daily

Debit Cards

Report Lost or Stolen
888-437-0103
636-722-7111 (International)
24/7 Daily

Debit Mastercard Benefits
800-627-8372

Personal, Boat, Auto or RV Loans/Leases, & Home Equity Lines of Credit

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT

Easy Access Telephone Banking
800-411-3279
24/7 Daily

Mortgages

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat   8:30am–1:00pm CT
 
Easy Access Telephone Banking
800-411-3279
24/7 Daily
 
New Loan Inquiries

Credit Cards

Elan Financial Services
Account Questions or Report Lost or Stolen
800-558-3424
701-461-1556 (International)
24/7 Daily
 
Elan Financial Services
Technical Support for Online Account Access
877-334-0460

Individual Retirement Accounts (IRAs)

Customer Support
877-672-2265
M–F 8:00am–5:00pm CT

Municipal Retirement Plan Services / Deferred Compensation Section 457(b) & HRA Accounts

414-964-3390
M–F 8:00am–5:00pm CT
Email

North Shore Investment Services

866-899-3066
M–F 9:00am–5:00pm CT
Email

Business Accounts

Checking & Savings Accounts

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat   8:30am–1:00pm CT
 
Easy Access Telephone Banking
800-411-3279
24/7 Daily

Debit Cards

Report Lost or Stolen
888-437-0103
636-722-7111 (International)
24/7 Daily
 
Debit Mastercard Benefits
800-627-8372

Commercial Lending (Loans, Line of Credit, Equipment and Leases)

262-797-3349

Direct Leasing

262-955-5525
Email

Credit Cards

Elan Financial Services
Account Questions or Report Lost or Stolen
866-552-8855
24/7 Daily

Elan Financial Services
Technical Support for Online Account Access
877-334-0460

 

Treasury Solutions

800-270-7956
Email
M–F 8:00am–6:00pm CT

Commercial Real Estate

Contact Us

Additional Support

Corporate Office

15700 West Bluemound Road
Brookfield, WI 53005
262-785-1600
800-236-4672
M–F 8:30am–5:00pm CT

Social Media

Report Fraudulent Activity

If you think you may have provided personal account or password information to a fraudster posing as North Shore Bank, please call us at 877-672-2265.

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FAQs