CONTENTSTART
Telephone Icon

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT

Easy Access Telephone Banking
800-411-3279
24/7 Daily

Office Icon

Visit an Office Locate a Branch

Schedule an Appointment
Meet with us by phone or in-person
Schedule an Appointment

Note Icon

Email
Send Us an EmailM–F 8:00am–6:00pm CT
For immediate assistance, please contact Customer Support.

Secure Chat
Log into Online Banking

Personal Accounts

Checking & Savings Accounts

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT

Easy Access Telephone Banking
800-411-3279
24/7 Daily

Debit Cards

Report Lost or Stolen
888-437-0103
636-722-7111 (International)
24/7 Daily

Debit Mastercard Benefits
800-627-8372

Personal, Boat, Auto or RV Loans/Leases, & Home Equity Lines of Credit

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat 8:30am–1:00pm CT

Easy Access Telephone Banking
800-411-3279
24/7 Daily

Mortgages

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat   8:30am–1:00pm CT
 
Easy Access Telephone Banking
800-411-3279
24/7 Daily
 
New Loan Inquiries

Credit Cards

Elan Financial Services
Account Questions or Report Lost or Stolen
800-558-3424
701-461-1556 (International)
24/7 Daily
 
Elan Financial Services
Technical Support for Online Account Access
877-334-0460

Individual Retirement Accounts (IRAs)

Customer Support
877-672-2265
M–F 8:00am–5:00pm CT

Municipal Retirement Plan Services / Deferred Compensation Section 457(b) & HRA Accounts

414-964-3390
M–F 8:00am–5:00pm CT
Email

North Shore Investment Services

866-899-3066
M–F 9:00am–5:00pm CT
Email


Business Accounts

Checking & Savings Accounts

Customer Support
877-672-2265
M–F 8:00am–6:00pm CT
Sat   8:30am–1:00pm CT
 
Easy Access Telephone Banking
800-411-3279
24/7 Daily

Debit Cards

Report Lost or Stolen
888-437-0103
636-722-7111 (International)
24/7 Daily
 
Debit Mastercard Benefits
800-627-8372

Commercial Lending (Loans, Line of Credit, Equipment and Leases)

262-797-3349

Direct Leasing

262-955-5525
Email

Credit Cards

Elan Financial Services
Account Questions or Report Lost or Stolen
800-558-3424
701-461-1556 (International)
24/7 Daily

Elan Financial Services
Technical Support for Online Account Access
877-334-0460

Merchant Services (Payment Processing)

Elavon
800-238-7675

Treasury Solutions

800-270-7956
Email
M–F 8:00am–6:00pm CT

Commercial Real Estate

Contact Us


Corporate Office

15700 West Bluemound Road
Brookfield, WI 53005
262-785-1600
800-236-4672
M–F 8:30am–5:00pm CT

Social Media


Report Fraudulent Activity

If you think you may have provided personal account or password information to a fraudster posing as North Shore Bank, please call us at 877-672-2265.
Frequently Asked Questions

With our 45 office locations we serve the following Wisconsin counties:

  • Brown
  • Calumet
  • Door
  • Kenosha
  • Kewaunee
  • Milwaukee
  • Oconto
  • Outagamie
  • Ozaukee
  • Racine
  • Washington
  • Waukesha
  • Winnebago


In Illinois, we serve McHenry County.


Yes, you can schedule an appointment at any of our offices or with any of our Mortgage Loan Officers through our online form.


Contact North Shore Bank's Customer Support Team by email or by phone at 877-672-2265


North Shore Bank is a great place to work! To see current career and job openings, please visit careers.northshorebank.com. Thank you for your interest!


To locate a branch office with a video teller, please select Video Tellers from the Branch Locations page.

Corporate Office (Other locations):

North Shore Bank
15700 West Bluemound Road
Brookfield, WI 53005

800-236-4672 (8:30 to 5:00, CST, M-F)


We will periodically send out surveys requests to learn how we can improve our products and services. The following email addresses are used to distribute these surveys:

  • northshorebankcontact@northshorebank.com
  • northshorebank@surveyinforma.com
  • northshorebank@qemailserver.com
 

If you receive an email communication claiming to be from North Shore Bank asking for personal or financial information, but doesn’t use these addresses, don’t click any links and delete the message.

NEVER give out your PIN (personal identification number) number or one-time passcode. North Shore Bank representatives will never ask you for a PIN number or ask you to verify personal financial information in an e-mail message.

If you suspect that you may have received a phishing-scam message from someone claiming to be North Shore Bank, please call 877-672-2265 to inform us or request verification of the message.


Yes, North Shore is a guarantor and a member of STAMP (Securities Transfer Agents Medallion Program). Please contact your local branch for more information. 


North Shore Bank’s routing/ABA number is 275071356. ABA numbers are also called Routing numbers.


North Shore Bank does not have a SWIFT code. We have a routing/ABA number, which is 275071356. All international wires must come via a United States bank.

If you are receiving funds from a foreign bank, the initiating bank should follow their process to send the funds to their US-based correspondent bank, for further routing to North Shore Bank, listing your name and account number as the final beneficiary.


Still have questions?
Ask
CONTENTEND