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We experienced a disruption with our email communication service and were unable to receive and respond to emails during certain times on May 9 and May 10.  As a result, contact requests submitted during this time may not have been delivered. We apologize for the inconvenience.

Contact us

Every question or comment will be reviewed, and if you request, answered promptly during normal business hours. If you require immediate attention (i.e. Online Banking and debit cards) may be directed to our general Customer Service number, 877.672.2265.


Corporate Office (Other locations)
  • North Shore Bank
    15700 West Bluemound Road
    Brookfield, WI 53005
  • 262-785-1600 or 800.236.4672 (8:30 to 5:00, CST, M-F)


  • Customer Support - 877.672.2265 (8:30 am until 7:00 pm CST, Monday through Friday, 8:30 am until 3:00 pm CST, Saturdays, & 10:00 am until 1:00pm CST, Sundays)
  • Additional support phone numbers

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Still have questions?  Email Us  |  Visit your neighborhood branch.  |  877.672.2265
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Routing Number: 275071356    Customer Service: 877.672.2265