As a precaution, a number of community events that the bank supports and participates in have already elected to cancel or postpone their activities. We are following suit with the cancellation of our bank wide Community Shredding Day.
North Shore Bank Community Shredding Day Cancelled
For the protection of our customers, neighbors, and employees, we have made this decision to cancel the event, which was scheduled for Saturday, May 2, 2020.
In light of the current concerns, we remind you that you can access your money from home using Online Banking and our Mobile Banking App to view transactions, check balances, make payments and transfers, and more. Please take advantage of these easy and flexible tools.
Additionally, you can pay bills with our online Bill Pay and use your phone to deposit checks with Mobile Deposit. Our online Bill Pay service is available for all North Shore Bank personal checking customers who use Online or Mobile Banking and want to save the time, hassle and postage costs of paying bills by mail. Consumer loan customers can use our Pay Your Loan service as well.

Also, with the availability of the above-mentioned digital tools and services like, Bill Pay and eStatements, you can reduce paper clutter and safely manage your money easily and conveniently. We encourage you to make time to discover the benefits of using our Online Services. They are easy and convenient options available to you anytime, anywhere.

While Community Shred Day has been a great resource to the community for the past 13 years, we feel as though there are now safer and more secure online resources that are widely available that can be utilized by our customers rather than paper documents. We want to encourage our community members to be smart and safe about their banking, which is why we will be permanently discontinuing our one-day-a-year community shred day. 

We recommend utilizing digital tools and resources like Bill Pay and eStatements, as well as shredding personal documents upon receiving and reviewing rather than storing for annual shedding. North Shore Bank is thankful for the customers and neighbors who have joined us at the event for the past 13 years, and we look forward to seeing them at future community events and programs. Select North Shore Bank locations may offer shredding resources during various events, follow us on Facebook and keep an eye on our website for updates.

Document disposal and identity theft protection resources:

Frequently Asked Questions

With our 45 office locations we serve the following Wisconsin counties:

  • Brown
  • Calumet
  • Door
  • Kenosha
  • Kewaunee
  • Milwaukee
  • Oconto
  • Outagamie
  • Ozaukee
  • Racine
  • Washington
  • Waukesha
  • Winnebago

In Illinois, we serve McHenry County.

Yes, you can schedule an appointment at any of our offices or with any of our Mortgage Loan Officers through our online form.

Contact North Shore Bank's Customer Support Team by email or by phone at 877-672-2265

North Shore Bank is a great place to work! To see current career and job openings, please visit Thank you for your interest!

To locate a branch office with a video teller, please select Video Tellers from the Branch Locations page.

Corporate Office (Other locations):

North Shore Bank
15700 West Bluemound Road
Brookfield, WI 53005

800-236-4672 (8:30 to 5:00, CST, M-F)

We will periodically send out surveys requests to learn how we can improve our products and services. The following email addresses are used to distribute these surveys:


If you receive an email communication claiming to be from North Shore Bank asking for personal or financial information, but doesn’t use these addresses, don’t click any links and delete the message.

NEVER give out your PIN (personal identification number) number or one-time passcode. North Shore Bank representatives will never ask you for a PIN number or ask you to verify personal financial information in an e-mail message.

If you suspect that you may have received a phishing-scam message from someone claiming to be North Shore Bank, please call 877-672-2265 to inform us or request verification of the message.

Yes, North Shore is a guarantor and a member of STAMP (Securities Transfer Agents Medallion Program). Please contact your local branch for more information. 

North Shore Bank’s routing/ABA number is 275071356. ABA numbers are also called Routing numbers.

North Shore Bank does not have a SWIFT code. We have a routing/ABA number, which is 275071356. All international wires must come via a United States bank.

If you are receiving funds from a foreign bank, the initiating bank should follow their process to send the funds to their US-based correspondent bank, for further routing to North Shore Bank, listing your name and account number as the final beneficiary.

Still have questions?
Contact us with additional questions: Email | 877-672-2265