Frequently Asked Questions

How do I change my name, address, or any other contact information?

There are several ways to change your personal information on file with North Shore Bank:

  1. Log in to Online Banking (web-based), go to Settings > Profile
  2. In Person – You can always stop by a nearby office and meet with us personally. Bring along a photo ID, such as a Driver's License, for identification.
  3. By Mail - Send the completed Change Request Form to the address provided on the form