Frequently Asked Questions

How do I sign up for Online Banking?

You can sign up for Online Banking from your desktop computer, tablet device, or smartphone.

When completing the enrollment form, you'll need the following information to create your account:

  • Social Security Number (SSN)
  • Your 10-digit account number (checking or savings), including any leading zeros and excluding dashes
  • Date of birth
  • Zip code

Once you have submitted this information, you will be able to create your unique username and password for your account, establish your security challenge questions and set up a phone number for receiving verification codes to verify your identity.

When your enrollment is complete, you will be able to access your North Shore Bank account information from either Online Banking or our Mobile App.