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Frequently Asked Questions

How do I verify my funding source within Greenlight?

Bank Account
If you are prompted to verify your North Shore Bank Account when manually adding your funding source, you will receive 2 small deposits of $1.00 or less in your personal checking account within 1-2 business days. To verify your checking account as a funding source, you will need to input the 2 micro deposit amounts into your Greenlight app when prompted to verify. If you do not see these deposits within 3 business days, please contact North Shore Bank directly and have them take a look at the status of your checking account. Once you complete verification, the 2 micro deposits will be removed from your checking account to offset the deposit amounts.

Debit Card
Once you add your North Shore Bank debit card as a funding source and make your initial funding load, you should see 2 transactions on your debit card that add up to the initial load amount. You will need to confirm these transactions within 3 business days in the Greenlight app to verify your debit card. If you do not see these transactions within 4 business days, please contact North Shore Bank directly and have them take a look at the status of your checking account.
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Frequently Asked Questions