Which devices can I use with a Digital Wallet?

For a fast, secure way to pay in stores, in apps or online, use your North Shore Bank Debit Card with Apple Pay.

Adding your debit card to Apple Pay with the North Shore Bank mobile app:

1. Log in to Digital Banking on the North Shore Bank mobile app and navigate to the Cards menu.
2. Next, locate the card you wish to add and tap Add to Apple Pay.
3. Then, tap Add to Apple Wallet to begin the process. Your card information should be pre-populated. Once complete, your North Shore Bank debit card will be visible in your Apple Pay wallet.

Manually add your North Shore Bank debit card to Apple Pay:

1. Open the Wallet app on your Apple device
2. Capture your debit card information using your device's camera or enter the information manually
3. Use Apple Pay during your next shopping trip, or online

Additional information:

• Apple Pay FAQs
• Terms and Conditions for North Shore Bank's Digital Wallet services
• View compatible Apple Pay devices.

Message and data rates may apply when using the mobile app.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries and regions. 

For a fast, secure way to pay in stores, in apps or online, use your North Shore Bank Debit Card with Apple Pay.

Adding your debit card to Google Pay with the North Shore Bank mobile app:

1. Log in to Digital Banking on the North Shore Bank mobile app and navigate to the Cards menu.
2. From there, you can locate the card you wish to add and tap Add to Google Pay.
3. Next, tap Add to Wallet to begin the process. Your card information should be pre-populated. Once complete, your North Shore Bank debit card will be visible in your Google Pay wallet.

How to add your North Shore Bank debit card to Google Pay:

1. Open the Google Pay app on your mobile device
2. Capture your debit card information using your device's camera or enter the information manually
3. Use Google Pay during your next shopping trip, or online

Additional information:

• View a list of compatible Google Pay devices
• Terms and Conditions for North Shore Bank's Digital Wallet services

Message and data rates may apply when using the mobile app.

Google Pay is a trademark of Google LLC.

You will be able to view the city, state, and date of your last debit card transaction. For more information about North Shore Bank transactions, log into Digital Banking to access your account activity or contact Customer Support at 877-672-2265.

Message and data rates may apply when using the mobile app.

If you are unable to activate your North Shore Bank debit card in your digital wallet, please contact Customer Support at 877-672-2265 for help with adding your debit card to the app for security purposes.

Apple Pay® can be used on your iPhone 6, iPhone 6 Plus at merchants, plus the iPad Air 2 and iPad Mini 3 can be used for online purchases.

Samsung Pay can be used on the Galaxy S8, Galaxy S8+, Galaxy Note 8, Galaxy S7 Edge, Galaxy S7, Galaxy S6, Galaxy S6 Edge, Galaxy S6 Edge+, Galaxy A5 or newer.

Google Pay devices can be found here.

The return process varies by merchant. You may need to present a receipt from the merchant to return the item or device over the contactless payment terminal and wait for the slight vibration of the device to confirm the refund has been processed.

There is no cost to use a Digital Wallet, however, an active data plan with your mobile carrier is required. Based on your wireless plan, additional message and data charge may apply.

View instructions for adding your debit card to the digital wallet (Apple Pay, Google Pay or Samsung Pay) on your mobile device. 

Yes, if your card number or expiration date has changed you will need to update the card in your digital wallet. Please delete the old card from the wallet app.

Digital wallets provide merchants with a device account number or token instead of a card number. This means your actual card number is never shared directly with the merchant and your details remain safe.

When making purchases at a retailer that accepts Apple Pay as payment, hold your device over the terminal and accept the charge with your fingerprint or passcode when prompted. A subtle vibration and beep lets you know the purchase was successful.
 
Your experience with Apple Pay may vary by merchant. If asked to verify the last 4 digits of a card number give the merchant the last four digits of the Device Account Number instead. The Device Account Number can be found by selecting the ⓘ icon while viewing your card in the Wallet app. You may also be asked to provide a signature or debit card PIN to complete your transaction.
 
You can also use Apple Pay on your iPhone or iPad to make purchases within participating mobile apps. Look for the Apple Pay logo while completing an in-app purchase to use this feature.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.

To change the default card in your digital wallet, select the card that you would like to make the default and select “set as default”.

To remove a card from Apple Pay, simply select the card in the Wallet app and click on the ⓘ icon in the bottom corner to view the back of the card. Scroll to the bottom to find the ‘remove card’ option. After deleting, you can re-add this card to Apple Pay at any time.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.

Yes, all transactions made with your North Shore Bank debit card are covered by Mastercard’s Zero Liability Coverage, including those made through Digital Wallets.