I received a survey request claiming to be from North Shore Bank. Is this survey legitimate?

Yes, you can easily schedule an appointment at any of our offices or with one of our Mortgage Loan Officers through our online scheduling tool.

Contact North Shore Bank's Customer Support by email or by phone at 877-672-2265. 

Visit our branch locator to find a North Shore Bank office, video teller, or ATM near you.

To help you stay informed, view North Shore Bank’s resources about Identity Theft Prevention & Protection.

Follow North Shore Bank on these social media platforms to stay updated with the latest news:

• Facebook
• Instagram
• Twitter
• LinkedIn
• YouTube
• TikTok

Click the links to visit and follow our official pages.

Helpful tools and lessons that help you dive into a variety of financial topics. North Shore Bank has partnered with Banzai to bring you clear, in-depth lessons that help you dive into the financial topics you care most about.

Learn more.

• Thanksgiving - Thursday, November 27, 2025: Closed
• Christmas Eve - Wednesday, December 24, 2025: Open until 1:00 PM
• Christmas Day - Thursday, December 25, 2025: Closed
• New Year's Eve - Wednesday, December 31, 2025: Open until 5:00 PM
• New Year's Day - Thursday, January 1, 2026: Closed
• Martin Luther King Jr. Day - Monday, January 19, 2026: Closed
• Easter - Sunday, April 5, 2026: Closed
• Memorial Day - Monday, May 25, 2026: Closed
• Juneteenth - Friday, June 19, 2026: Martin Luther King Drive Office Closed
• Independence Day - Saturday, July 4, 2026: Closed
• Labor Day - Monday, September 7, 2026: Closed

North Shore Bank is a great place to work! To see current career and job openings, please visit careers.northshorebank.com. Thank you for your interest!

With our 42 office locations we serve the following Wisconsin counties:

• Brown
• Calumet
• Door
• Kenosha
• Kewaunee
• Milwaukee
• Oconto
• Outagamie
• Ozaukee
• Racine
• Washington
• Waukesha
• Winnebago

In Illinois, we serve McHenry County.

North Shore Bank does not have a SWIFT code. We have a routing/ABA number, which is 275071356. All international wires must come through a United States bank.

If you are receiving funds from a foreign bank, the initiating bank should follow their process to send the funds to their US-based correspondent bank, for further routing to North Shore Bank, listing your name and account number as the final beneficiary.

Corporate Office (Other locations):

North Shore Bank

15700 West Bluemound Road

Brookfield, WI 53005

800-236-4672

North Shore Bank’s routing/ABA number is 275071356. ABA numbers are also referred to as routing numbers and are used for various financial transactions, such as direct deposits and wire transfers.

To locate a branch office with a video teller, please select Video Tellers from the Branch Locations page.

Visit our branch locator for details on each office’s hours, ATMs, and services available.

Review North Shore Bank’s top ten financial security tips to help keep you and your money safe.

We will periodically send out survey requests to gather feedback on how we can improve our products and services. Legitimate surveys will be sent from the following email addresses:

• northshorebankcontact@northshorebank.com
• northshorebank@surveyinforma.com
• northshorebank@qemailserver.com

• NEVER share your PIN (personal identification number) or one-time passcode.
• North Shore Bank representatives will never ask you for your PIN or request you to verify personal financial information via email.

If you suspect that you’ve received a phishing email claiming to be from North Shore Bank, please call 877-672-2265 to report it or to verify the message’s authenticity. Your security is our priority.

You can learn more by viewing our Security Statement.

View our current Statement of Financial Condition.

Yes, North Shore Bank is a guarantor and a member of STAMP (Securities Transfer Agents Medallion Program). Please contact your local branch for more information.