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Frequently Asked Questions

What type of account is required for Bill Pay?

Bill Pay is available with a North Shore Bank checking account. To use Bill Pay, you must also be enrolled Digital Banking.

Message and data rates may apply when using the mobile app.

FAQs

Once you request to receive eBills from a business, you will no longer receive a paper bill. However you can print a paper copy of any eBill, if you prefer. 

This is an invitation for you to explore the convenience and benefits of receiving your bill at the same place where you currently pay your bill. During this introduction you will be provided with an electronic bill while continuing to receive a paper bill. If you like the convenience of electronic billing you can decide to stop receiving paper bills.

Most businesses use the same billing cycle as mailed bills, so you can expect to receive your bill at approximately the same time of the month that you currently receive your paper bill – without the postal delay.

You can pay an eBill the same way you pay any other bill through Bill Pay in Digital Banking. For added convenience, you can also set up auto-pay to automatically pay eBills that are below a dollar amount you choose.

Message and data rates may apply when using the mobile app.

Bill Pay is available with a North Shore Bank checking account. To use Bill Pay, you must also be enrolled Digital Banking.

Message and data rates may apply when using the mobile app.