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Periodically we review our Personal and Business Deposit Account Agreements and Fee Schedules. There are times when changes are required as part of a regulatory update or new requirement. Other updates may be done to make a section easier to understand.

Following is a summary of the updates which will be effective on October 1, 2023, and apply to all your deposit accounts at North Shore Bank.

By keeping your account(s) open after October 1, 2023, you  demonstrate your agreement and acceptance of these changes, which include:
  • Understanding and Avoiding Overdraft and Non-Sufficient Funds (NSF) Fees: Overdraft-related Fees – updated to remove all references to fees for represented items. We no longer charge fees on items that have been presented and returned more than once.
  • Amendments and Account Closures section renamed to Amendments and Termination – content was added providing additional guidance relating to the closing of accounts, and clarifying North Shore Bank’s right to add new terms, to delete terms, and to reserve the right to waive any term of the agreement. Additionally, updates were made clarifying the manner in which a change notice can be delivered and building out the language that addresses the process for when an account holder closes an account, and clarifying that North Shore Bank can immediately close or freeze an account if we suspect fraud and deems such action as “appropriate under the circumstances and necessary to prevent further fraud.”
  • Legal Actions Affecting Your Account – content was added to clarify that, subject to applicable law, North Shore Bank can freeze assets in an account “or take other action as may be appropriate under the circumstances.”
  • Ownership of Account and Beneficiary Designation (for Business Deposit Accounts) – added content allowing North Shore Bank to access certain databases for the purpose of verifying information about your organization and the individuals authorized to act on behalf of your organization.
To view the full Personal or Business Deposit Account Agreement, use the links provided below, or to request a copy be mailed to you, stop by your local branch or contact Customer Support at 877-672-2265.

Personal and Business Fee Schedule Updates

Following is a summary of Personal and Business Fee Schedule changes.

Personal Accounts:

Effective November 1, 2023:
  • Changed the Special handling of account, statements, documents, or debit cards (additional fee per item, month, or account) fee to $25
  • Changed the Wire transfer fee for domestic outgoing wires to $30 each
  • Changed the IRA plan closure fee (within 180 days of opening) to $50

Effective January 1, 2024:
  • Platinum Debit Card monthly fee will be $5, except for Platinum Checking customers
  • The Better Than Free Checking Value Pack Membership Fee will be $5/month
  • Customers will pay for shipping charges on all check orders placed through our provider, Deluxe

Effective March 30, 2024
  • Boingo Wi-Fi service will no longer be provided as a Platinum Debit Card or Value Pack benefit
Personal Account Fee Schedule

Business & Personal Accounts:

Effective immediately:
  • The Bank will not charge for represented items. North Shore Bank makes every attempt to identify previously returned items that were charged a NSF Return Item Fee to prevent them from being charged another fee when represented for payment. Due to how merchants process returned items, we may not be able to identify every represented item. Please contact us if you receive an Overdraft or NSF Return item Fee on an item that has been returned more than once (i.e., represented), and we will refund the fee.
Effective November 1, 2023:
  • Changed ATM withdrawals (Fee for ATM Activity), withdrawal attempts (Rejected ATM Transaction Charge), and balance inquiry charges not at North Shore Bank or MoneyPass® network ATMs inside the United States & internationally to $3 each.
    There may be additional fees (i.e. surcharges) imposed by other banks or ATM owners when using non-North Shore Bank or non-MoneyPass network ATMs. MoneyPass is a registered trademark of Fiserv, Inc. or its Affiliates.
  • Changed the Account closure fee (within 180 days of opening) to $50/account
  • Changed the fee when requesting a Copy of a statement (paper and electronic) to $6/statement
  • Safe Deposit/Self-Service boxes:
    • Changed the Drilling charge (additional locksmith fees will be added at time of drilling) to $175
    • Changed the Late fee to $10/month (Maximum of $20)
  • Changed the Wire transfer fee for international outgoing wires to $60 each
  • Added a Wire transfer incorrect account fee of $30 each
Business Account Fee Schedule
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