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Frequently Asked Questions

What if I have questions regarding stock matters?

  • For answers concerning your stock questions, you can contact the Exchange Agent, Continental Stock Transfer & Trust Company, Attn: Corporate Actions, 1 State Street, 30th Floor, New York, NY 10004, telephone 800-509-5586.

FAQs

When accounts and services are transitioned to North Shore Bank in February of 2027, current PyraMax Bank branch offices will begin operating under the North Shore Bank name. While we are now one organization, you’ll see “PyraMax Bank now known as North Shore Bank” until the full transition is complete.

Effective October 31, 2026, PyraMax Bank has merged with and into North Shore Bank. As systems and records are transitioned, certain account documentation may continue to reference PyraMax Bank. North Shore Bank is the surviving legal entity and successor by merger to PyraMax Bank. Accordingly, all references to “PyraMax Bank” in account documentation, including any documentation entered into after the merger, shall mean North Shore Bank.

  • PyraMax Bank systems, signage, and branding will transition to North Shore Bank in February 2027.

  • Yes, you will continue working with the same people they know and trust. Local relationships and personalized service remain a priority.

  • There is no action required at this time. Your existing accounts, loans, cards, checks, and online banking remain unchanged.
  • You can continue banking as usual at your PyraMax offices and ATMs. 
  • Over time, you will gain access to a larger branch network, extended service hours, enhanced digital banking, and additional financial solutions.

Please note, certain transactions will require the following legal disclosure to be given to customers: As systems and records are transitioned, certain account documentation may continue to reference PyraMax Bank. North Shore Bank is the surviving legal entity and successor by merger to PyraMax Bank. Accordingly, all references to “PyraMax Bank” in your account documentation, including any documentation entered into after October 31, 2026, shall mean North Shore Bank.

  • Yes, you will be kept informed throughout the transition.
  • Additional information, key dates, and next steps will be communicated well in advance.
  • Customers should ensure their contact information is up-to-date with PyraMax Bank and visit northshorebank.com/welcome for updates.