Business Online Banking Additional Account Information

09/08/2015

 

  1. Business Online Banking Terms and Conditions
  2. Electronic Delivery of Statements, Notices and Disclosures
  3. Schedule of Fees
  4. Business Mobile Banking System Requirements
 
  Business Online Banking Terms and Conditions
 
NORTH SHORE BANK
Electronic Delivery of Statements, Notices and Disclosures Agreement
 
By accepting the terms and conditions of this Electronic Delivery of Statements, Notices and Disclosures Agreement ("Agreement"), you agree to permit North Shore Bank, FSB ("Bank") to provide Statements, Notices and Disclosures to you in electronic form, instead of providing such Statements, Notices and Disclosures in written form.  Your Statements, Notices and Disclosures with Bank are subject to applicable law and the terms of this Agreement which shall remain valid until such time as you terminate this Agreement.  You should keep a copy of this Agreement for your records.

Definitions
  • "Bank" mean North Shore Bank, FSB or, as applicable, Illinois State Bank (a division of North Shore Bank, FSB).
  • "You" and "your" refer to the customer of Bank that is accepting the terms of this Agreement. Account" or "Accounts" means all of your accounts at Bank (including, without limitation, loan and deposit accounts).
  • "Disclosure" or "Disclosures" means communications to you by Bank related to or concerning an Account required to be given pursuant to applicable laws and regulations.
  • "eStatement" refers to a Statement for an Account that is presented in an electronic format.
  • "Notice" or "Notices" means communications to you by Bank related to or concerning the terms and conditions of an Account (including, but not limited to, notice of: (a) overdraft/insufficient funds, (b) modifications to terms or conditions related to an Account, (c) maturity notices and (d) a breach of your obligations related to an Account).
  • "Statement" or "Statements" means transaction and balance reports, confirmations and payment reports and invoices for an Account.

General Terms and Conditions
With regard to the delivery of Statements, Notices and Disclosures by Bank to you, the provisions in this Agreement shall take precedence over any conflicting provision in any other agreement between you and Bank.  All such other agreements between you and Bank shall remain unchanged and in full force and effect, except as modified by this Agreement.  If you or Bank terminate this Agreement in the future, the provisions in such other agreements between you and Bank shall be reinstated and control all issues with regard to the delivery of Statements, Notices and Disclosures by Bank to you.

If any provision of this Agreement is found to be unenforceable according to its terms, all remaining provisions will continue in full force and effect. The headings in this Agreement are for convenience or reference only and will not govern the interpretation of any provision herein.  Any waiver (express or implied) by either party of any default or breach of this Agreement must be in writing and shall not constitute a waiver of any other or subsequent default or breach. You may not assign this Agreement without the prior written consent of Bank. This Agreement is binding upon your heirs or authorized successors and assigns and Bank's successors and assigns.  Any obligation under this Agreement that, by its nature, would continue beyond the termination, cancellation or expiration of this Agreement shall survive the termination, cancellation or expiration of this Agreement.

Consent to Electronic Delivery of Statements, Notices and Disclosures
You have the right to receive printed Statements, Notices and Disclosures mailed to your mailing address of record; however, by accepting the terms and conditions of this Agreement, you acknowledge and agree that Bank may cease providing you with printed Statements, Notices and Disclosures in the mail, and that all future Statements, Notices and Disclosures may be maintained on a website that you may access to obtain, review, print and otherwise copy or download such Statements, Notices, and Disclosures.  You agree that all Statements, Notices and Disclosures provided to you pursuant to this Agreement (including, without limitation, any future Disclosures or Notices required by applicable law) may be made electronically via email with or without an attachment, with instructions or a link or in any other manner determined by Bank.  If you need to obtain a printed copy of a Statement, Notice or Disclosure that has not been mailed to you because you have enrolled to receive eStatements instead, please call Bank at 877-672-2265. Bank may charge a Statement copy fee for providing this service. Review Bank's current Service Fee Schedule applicable at the time of your request to determine this amount.

You agree to notify Bank promptly of any change of your email address. For your protection and for security purposes, Bank will not accept any change of email address requests via email outside of your online Account. If you have not notified Bank in writing of any change of your email address, you agree that your failure to provide Bank with a current and functioning email address constitutes the lack of ordinary care on your part.  If Bank becomes aware that you are not receiving email, Bank may, but is not obligated to, send all future Statements, Notices and Disclosures and related attachments and/or documents to you via U.S. Mail to your last address known to Bank.  You agree to indemnify Bank against any liability or expense that is incurred by, imposed on or asserted against Bank as a result of any incorrect or invalid or outdated email address provided to Bank by you or on your behalf for use in connection with the provision of any electronic Statements, Notices and Disclosures. You also agree to indemnify Bank against any liability or expense that is incurred by, imposed on or asserted against Bank as a result of system connectivity issues regarding your software or hardware that may impact your ability to receive or retrieve electronic Statements, Notices, and Disclosures.

Termination of this Agreement
You may terminate this Agreement at any time by providing Bank notice (as provided below) of your desire to receive paper copies of Statements, Notices and Disclosures.  Notwithstanding the previous sentence, Bank may request that your notification be in writing.  Depending upon when Bank receives your termination request in a Statement period, it may take up to two Statement periods to implement the termination.  You understand and agree that this processing delay does not impact your responsibility to manage your account and pay any applicable fees, payments, etc. that are due.  Bank may continue to make electronic Statements, Notices, and Disclosures to you until the termination takes effect.  No termination of this Agreement will affect the validity or legal effect of any electronic Statements, Notices, and Disclosure provided to you before such termination takes effect.

Security
You understand the importance of your role in preventing misuse of your Accounts, and you agree to promptly examine each eStatement for each of your Accounts as soon as you receive it. You agree to protect the confidentiality of your Accounts, Account numbers, access IDs, and Account passwords.  You understand that your access IDs and passwords by themselves or together with information related to your Account, may allow unauthorized access to your Account.

For security reasons, Bank will require the use of an individualized password to gain access to your Statements, Notices and Disclosures.  You may be prevented from accessing your Statements, Notices, and Disclosures if you fail to enter your password correctly a certain number of times.  If you are prevented from access to your Accounts due to the use of an incorrect password, please contact Bank toll free at 877-672-2265.

Your online Account password is confidential information that should be known only by you. Bank will not, at any time and for any reason, ask for your online Account password.  If anyone contacts you and requests this information, please contact Bank immediately. You are responsible for keeping your online Account password confidential.

Periodic Statements
Your eStatement will be dated the day of the email notifying you of the availability of your Statement ("Email Date"). You agree to promptly access and review your eStatement and any accompanying items and notify Bank in writing (within 30 calendar days of the Email Date or within a different time period as required by applicable law) of any error, unauthorized signature, lack of signature, alteration, or other irregularity.  If you allow someone else to access and review your eStatement, you are still fully responsible to access and review your eStatement for, without limitation, any errors, unauthorized signatures, lack of signatures, alterations, or other irregularities.  Any applicable time periods within which you must notify Bank of any errors on your Account Statements shall begin on the Email Date regardless of when you receive and/or open the eStatement.  If your Account is closed, the final Statement for the Account that Bank sends to you or otherwise makes available to you will be a paper copy.  Bank may charge a Statement copy fee for providing this service.

Change in Terms
Bank may change any term of this Agreement at any time. If the change would result in increased fees for any Bank service, or any additional responsibilities or liabilities for you that were not already included in this Agreement, Bank agrees to give you a Notice at least 30 days before the effective date of any such change, unless an immediate change is necessary in Bank's discretion to maintain the security of your Account or Bank's electronic communication or fund transfer system.  Bank may provide any required Notice of the change in terms to you by email or by postal mail. If the change would not result in increased fees for any Bank service or additional responsibilities or liabilities for you, and the change does not jeopardize the security of the Account or Bank's electronic communication or fund transfer system, Bank will notify you of the change in terms no later than 30 days after the change becomes effective. If there is more than one party to the Account, notice to any one Account owner will be effective for all.  Any use or retrieval of eStatements after a delivered notice of change or after the posting of a revised version of this Agreement will constitute your agreement to such changes and revised versions.  You acknowledge and agree that the applicable deposit and loan agreements and disclosures govern changes to fees applicable to specific Accounts.

Disclaimer of Warranties and Limitation of Liability
BANK MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IN CONNECTION WITH THE STATEMENTS, NOTICES AND DISCLOSURES PROVIDED TO YOU UNDER THIS AGREEMENT.  BANK DOES NOT AND CANNOT WARRANT THAT THE STATEMENTS, NOTICES AND DISCLOSURES WILL OPERATE WITHOUT ERROR, OR THAT THE STATEMENTS, NOTICES AND DISCLOSURES WILL BE AVAILABLE AT ALL TIMES.  Except as specifically provided in this Agreement, or otherwise required by applicable law, you agree that Bank and its officers, directors, employees, agents and contractors are not liable for any indirect, incidental, special or consequential damages under or by reason of any services or products provided under this Agreement or by reason of your use of the Statements, Notices and Disclosures, including, without limitation, loss of profits, revenue, data or use by you or any third party, whether in an action in contract or tort or based on a warranty or any other legal theory. Further, in no event will Bank or any of Bank's affiliates be liable for: (a) damages that result from anything other than Bank's (or Bank's affiliate's, as applicable) gross negligence or willful misconduct; or (b) damages that exceed the amounts paid by you for the services provided to you under this Agreement in the three-month period immediately preceding the date of the event creating the claim.

Communications between Bank and You
Unless this Agreement provides otherwise, you can communicate with Bank in any one of the following ways:
Telephone: You can contact Bank by telephone toll free at 877-672-2265

Postal Mail: You can write to Bank at: Customer Support Center, 15700 W. Bluemound Rd., Brookfield, WI 53005.

Combined Statements
Combined Statements will allow for the combination of your savings, checking and consumer loan Accounts to your master checking Account ('Master Checking').  Ownership for combined Statements should be identical. If your Master Checking is a multiple party Account, any person having access to your Master Checking will also have access to all Account information available on the combined Statement whether or not such person has an interest in any of the other Accounts reported on the combined Statement.  By requesting a combined Statement, you are authorizing the aforementioned access by third parties to any Statements, Disclosures, and Notices related to the other Accounts reported on the combined Statement.  The Master Checking must be active to allow for combined eStatements.  If your preference for the Master Checking is changed to paper Statements, all Accounts will receive paper Statements.  Combined Statements excludes commercial loan Statements.

Procedures
You will receive an email shortly after the end of each Statement period (not all Accounts generate monthly Statements) with your eStatement. You may link to Bank's eStatement website by clicking on the link in the email. Clicking this link will take you to the logon page for eStatements. You will need to enter your access ID and password to view your eStatement.  Bank may provide Notices and Disclosures to you directly to your email address or, in its discretion, provide notice to you at your email address of the availability of any electronic Notices and Disclosures and you may then access the Notices and Disclosures by way of a link to Bank's website using the procedures authorized by Bank. 

All electronic Statements, Notices, and Disclosures will be available to you at Bank's website for eighteen (18) months, except that such Statements, Notices, and Disclosures will not be available to you at Bank's website after the termination of this Agreement take effect.  Except to the extent that applicable law requires otherwise, Bank's notice will be the only notice that Bank sends to you concerning the availability of the electronic Statements, Notices, and Disclosures.  Bank's notice will constitute delivery of the electronic Statements, Notices, and Disclosures to you, whether or not such Statements, Notices, and Disclosures are viewed or printed by you or on your behalf.  Neither you nor anyone acting on your behalf may use the reply function for electronic mail to reply to Bank's notice for any reason, but if that happens, Bank will not be obligated to do anything in response to the reply.

Hardware and Software Requirements
To access, download, and print eStatements, you need to have a personal computer with Internet and email access. You must also have Adobe Acrobat Reader 5.0 or higher. To download a free copy of Adobe Acrobat Reader, please go to http://www.adobe.com.  For Full software requirements, visit www.northshorebank.com.
 
Governing Law
This Agreement shall be governed by and construed in accordance with applicable federal laws and, to the extent applicable to us a federally-chartered savings bank, the laws of the State of Wisconsin, without regard to its conflicts of law provisions.
 
 
Business Account Service Fees