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iPhone App fully supports iOS version  11.0 and higher & iPad App supports iOS version 10 and higher. Please note: our Mobile Banking app is not supported on beta/development versions of any mobile operating system.

Mobile Banking is supported on the following carriers: AT&T®, Verizon®, Sprint®, T-Mobile®.

iPhone

SMS Web APP

iPhone 2G

Available. Available. Not available.

iPhone 3G

Available. Available. Not available.

iPhone 3GS

Available. Available. Not available.

iPhone 4

Available. Available. Not available.

iPhone 4S

Available. Available. Not available.

iPhone 5 & 5C

Available. Available. Not available.

iPhone 5S

Available. Available. Not available.

iPhone 6 & 6 Plus

Available. Available. Available.

iPhone 6s & 6s Plus

Available. Available. Available.

iPhone 7 & 7 Plus

Available. Available. Available.

iPhone 8 & 8 Plus

Available. Available. Available.

iPhone X

Available. Available. Available.

iPhone Xr & Xs

Available. Available. Available.

iPhone 11 &11 Pro

Available. Available. Available.

iPhone SE

Available. Available. Available.

iPhone 12 & 12 Pro

Available. Available. Available.

iPad

SMS Web APP

iPad (Original)

Not available. Available. Not available.

iPad 2, 3, & 4

Not available. Available. Not available.

iPad Air 1 & 2

Not available. Available. Available.

iPad 9.7" (5th Generation & 6th Generation)

Not available. Available. Available.

iPad Mini

Not available. Available. Not available.

iPad Mini 2, 3, & 4

Not available. Available. Available.

iPad Pro (9.7", 11" & 12.9")

Not available. Available. Available.
Frequently Asked Questions

To add the North Shore Bank Mobile App to your phone,  install the North Shore Bank personal banking app by downloading directly from the Apple App Store or Google Play Store. Log in to the Mobile App using your username and password.
 
If this is the first time you are accessing your North Shore Bank accounts in Online Banking (web-based) or the Mobile App, you’ll need the following information to complete the enrollment process:  

  • Social Security Number
  • Your 10 digit account number (checking or savings), including any leading zeros and excluding dashes
  • Date of birth
  • Zip code

 
Once you have submitted this information, you will be able to create your unique username and password and establish your security challenge questions.
 
When your enrollment is complete, you will be able to access your North Shore Bank accounts in Online Banking (web-based) or the Mobile App.

Message and data rates may apply when using the Mobile App.


Currently, profile/contact information cannot be updated in the North Shore Bank Mobile App.

There are two ways you can update your contact information on file with North Shore Bank:
  • Log in to Online Banking (web-based), go to Settings > Profile
  • In Person – You can always stop by a nearby office and meet with us personally. Bring along a photo ID, such as a Driver's License, for identification.

Internal transfers are moved immediately if the transfer is made during normal processing hours. Otherwise the funds should appear in your account in 1 business day.

Message and data rates may apply when using the Mobile App.
 


You are being prompted to enter your password prior to performing a transaction within the Mobile App as an added security step. This is in place for customers that log into their accounts using Touch ID (Apple iPhone) and is only required once per user session.

Message and data rates may apply when using the Mobile App.


All personal active accounts are eligible for Online Banking or the Mobile App including; savings, checking, CD's, and loans.

Learn more about Online Banking or the Mobile App.

Message and data rates may apply when using the Mobile App.


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Contact us with additional questions: Email | 877-672-2265
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