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Countries Where Debit Card Use is Prohibited

The following countries do not permit the use of debit cards:

For a list of blocked countries where fraud is prevalent other than the Government Sanctioned Countries listed, call the number on the back of your Debit Card or during business hours (8:30 - 5:00) at 877-672-2265.

The Balkans
- Albania
- Bosnia & Herzegovina
- Bulgaria
- Kosovo
- Macedonia, The former Yugoslav Republic of
- Moldovia
- Romania
- Serbia & Montenegro
- Slovenia
Belarus
Burma/Myanmar
Central African Republic
Cote d'Ivoire (Ivory Coast)
Cuba
Democratic Republic of the Congo
Iran
Iraq
Liberia
Libya
Lebanon
North Korea
Panama
Somalia
Sudan
Syria
Ukraine
Yemen
Zimbabwe

Additional Countries Blocked by North Shore Bank based on increased/prevalent fraud. Fraud is monitored and strategies are set in place by Debit Card Security Specialists.

Australia
Bahrain
Bangladesh
Brazil
China
Taiwan, Republic of China
Columbia
Croatia
Cyprus
Dominican Republic
France
Georgia
Greece
Honduras
Hong Kong
India
Indonesia
Italy
Japan
Kenya
Kuwait
Malaysia
Nigeria
Pakistan
Philippines
Russian Federation
Singapore
South Africa
Spain
Turkey
United Kingdom
Venezuela

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Frequently Asked Questions

Classic/Standard Debit Cards

For your protection, there is a daily spending limit of $2,000 as long as the money is available in your account. ATM machine withdrawals have a daily limit of $500, which is subject to change based on individual ATM machines. This limit also includes an additional $15.00 to cover any ATM fees assessed for a total spending limit of $2,515.00.

If you are going to make a purchase over the $2,000 daily limit, call the number on the back of the card or North Shore Bank Customer Support, to request a limit increase.

Platinum/Enhanced Debit Cards

For your protection, there is a daily spending limit of $5,000 as long as the money is available in your account. ATM machine withdrawals have a daily limit of $500, which is subject to change based on individual ATM machines. This limit also includes an additional $15.00 to cover any ATM fees assessed for a total spending limit of $5,515.00.

If you are going to make a purchase over the $5,000 daily limit, call the number on the back of the card or North Shore Bank Customer Support, to request a limit increase.

Business Debit Cards

If you are going to make a purchase over the $5,000 daily limit, call the number on the back of the card or North Shore Bank Customer Support, to request a limit increase.

HSA Debit Cards

If you are going to make a purchase over the $2,000 daily limit, call the number on the back of the card or North Shore Bank Customer Support, to request a limit increase.

MoneyPass ATM network

Countries Where Debit Card Use is Prohibited

Frequently Asked Questions

How do I activate my debit card?

What countries do not accept debit cards?

Can I place a stop payment on a debit card transaction?

How long does it take for a pending/in process debit card transaction to clear my account?

Can I dispute a pending debit card transaction?

How long do I have to notify the bank of an unauthorized charge on my debit card?

What are your debit card rules?

Are my Digital Wallet purchases included in the Shop Local program?

Is there a fee to participate in North Shore Bank’s Shop Local program?

What is Shop Local?

Do you offer debit card rewards?

Where can I earn the 5% cash back with Shop Local?

What should I do if my debit card becomes lost or stolen?

How do I order a new debit card?

What happens to recurring payments when I get a new debit card?

Can I use my debit card while traveling internationally?

How do I set up alerts for my debit card?

Do I need to contact North Shore Bank when I am traveling and want to use my Debit Card?

Are there fees when using my debit card internationally?

My debit card is expiring. When will I receive my new debit card?

How do I change my personal identification number (PIN) for my debit card?

How do I change my PIN for my debit card?

What is my PIN for my debit card?

Do you have a rewards program?

Are there spending limits on my debit card?

How does my debit card work?

How do you determine exchange rates for foreign transactions?

How much does it cost to replace my debit card?

My debit card is not working; help!

What do I do if my debit card does not work?

What do I do if my personal identification number (PIN) does not work?

What do I do if the ATM does not dispense the money I asked for and the funds have been deducted from my account?

What is the difference between the Platinum and Standard Debit Card?

What should I do if I am out of town and my debit card is declined and I know that the funds are available?

Who do I call if my debit card is restricted?

Why are my debit card transactions being denied so often?