Frequently Asked Questions

Overdraft Protection
When you make a withdrawal that results in a negative balance in your checking account, Overdraft Protection services may help prevent an overdraft by automatically transferring funds to your checking account from another eligible deposit account or Home Equity Line of Credit you have at North Shore Bank for a fee or finance charge. Overdraft Protection services apply to all transactions.

Overdraft Protection is a great way to protect against the large fees merchants may charge for returned checks, and it's available for just a small fee. If you would like to sign up for Overdraft Protection, please visit your nearest North Shore Bank location

Overdraft Privilege
Overdraft Privilege allows you to overdraw your account up to a preset limit for a fee in order to pay a transaction. This limit is set by North Shore Bank. Even if you have Overdraft Protection, Overdraft Privilege is still available as secondary coverage if the Overdraft Protection source is exhausted. North Shore Bank has the discretion to pay overdrafts on accounts in good standing and any payment is a discretionary courtesy, and not a customer right nor an obligation of North Shore Bank. North Shore Bank can stop paying overdrafts at any time without prior notice of reason or cause.
Learn more about Overdraft Protection and Overdraft Privilege.

North Shore Bank is required to obtain a one-time authorization from you to authorize and pay overdrafts for North Shore Bank ATM or everyday debit card transactions, and in exchange will charge an overdraft fee for this service. This is referred to as Extended Debit Card Coverage.

If you decline or do not give consent for this coverage, one of the following two events will occur if there are insufficient funds to cover North Shore Bank ATM and everyday debit card transactions:
  • The transaction will be declined.
  • Certain debit card transactions will be paid, but North Shore Bank is not permitted to charge an Overdraft Fee. 

You may change your election at any time by completing the Extended Debit Card Coverage Authorization Form, visiting a branch or contacting Customer Support at 877-672-2265.

Learn more about Extended Debit Card Coverage.

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