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Welcome to the Next Generation of Consumer Online Banking

The Next Generation of Online BankingWe are proud to offer an improved Online Banking service!



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When you log in for the first time:

An example of the new Online Banking login fields.Your username and password will now be entered on one page.
  1. Log into Online Banking with your current username and password (as of 9/19) from a desktop web browser. Please note that the username and password fields are now displayed on the same page. View a list of web browsers that are supported with Online Banking.
  2. You will be asked to update your password. Your new password must:
    1. Use a minimum of 8 characters in random sequence
    2. Contain at least 1 upper case letter
    3. Contain 1 lower case letter
    4. Contain 1 number
  3. Select security questions.
  4. Accept the new terms and conditions.
  5. If you have established account nicknames, you will need to re-label those accounts after logging in.
  6. All of your account history will be available in the new system. Once you’ve logged in, verify that all of your accounts are displayed, and that your personal information and preferences are set up properly.
  7. View our tutorial regarding detailed login and enrollment details.

Mobile Banking Access

Mobile Banking SettingsDiscover how to update your Mobile Banking settings within Online Banking. To continue Mobile Banking access, follow the First Time Login Steps outlined above using a desktop web browser. Once your new password and security questions have been set Mobile Banking app customers will simple need to log back into the app.
  • Customers who use browser-based Mobile Banking and text services will first need to follow the First Time Login Steps outlined above using a desktop web browser and reset their mobile banking settings.
  • If you use our Mobile Banking app, you will simply need to log back into your app using your Online Banking username and updated password.

Quicken Reset Instructions

If you use Quicken to manage your finances, you will need to update access to your North Shore Bank Online Banking Account. Learn how to reset Quicken.

Updated Features

Account transfer example animation.Initiate transfers with ease while using the new "Tile View" in Online Banking.
  • New updated look, with easier to use navigation
  • Trends, a personal finance manager, allows you to track spending habits, set savings goals, and gain a total view of your financial accounts (View a demo of Trends.)
  • Easily transfer funds with more interactive elements
  • Pay bills right from the home page with Quick Pay
  • Receive email or text alerts about your account activity with Account Alerts
  • Easily export information to your favorite financial management software
  • Send secure messages to us within your Online Banking account
  • Plus, all of your account history will be available in the new system and we will continue to offer you the same Bill Pay, Mobile Banking and eStatements to name a few

Customize Your Account Listing Display

With a focus on convenience, you are able to streamline each page view providing highlights of information that is important to you. You can view account details, transfer money, set up alert notifications, and many other actions even easier than before.

Original Image List View
Modified Image Tile View
Still have questions?  Email Us  |  Visit your neighborhood branch.  |  877.672.2265
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Routing Number: 275071356    Customer Service: 877.672.2265