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Personal Online Banking and Mobile App Unavailable

Posted on 5/11/2022 3:12:33 PM

Upcoming Website Maintenance - Friday, May 6

Posted on 5/3/2022 9:01:24 AM

Closed January 17 in Observance of Martin Luther King Jr. Day

Posted on 1/13/2022 12:00:00 AM

Delays in Customer Support Phone Assistance

Posted on 11/22/2021 10:21:58 AM

Online Banking and Mobile App Performance

Posted on 9/14/2021 1:14:18 PM

Inclement Weather - Banking Hours for Thursday, January 31

Posted on 9/14/2021 1:12:21 PM

Telephone Contact Availability

Posted on 9/8/2021 1:01:37 PM

Scheduled Maintenance: Telephone Banking (Easy Access)

Posted on 9/8/2021 1:00:44 PM

Personal and Business eStatements Unavailable

Posted on 9/8/2021 12:57:55 PM

Personal Banking eStatements Unavailable

Posted on 9/8/2021 12:56:18 PM

Scheduled Maintenance: Personal Banking eStatements

Posted on 9/8/2021 12:55:07 PM

Customer Support Weather Closing

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Customer Support Unavailable

Posted on 9/8/2021 12:51:22 PM

Debit Card Phishing Attempt

Posted on 9/8/2021 12:50:27 PM

Debit Card Transaction Issues

Posted on 9/8/2021 12:49:28 PM

"Pay Your Loan" Unavailable

Posted on 9/8/2021 12:47:32 PM

Scheduled Maintenance: Personal Online Bill Pay and Zelle

Posted on 9/8/2021 12:46:25 PM

Scheduled Maintenance: Personal and Business Mobile App

Posted on 9/8/2021 12:42:36 PM

Personal Mobile App Unavailable

Posted on 9/8/2021 12:40:42 PM

Personal Online Banking Performance

Posted on 9/8/2021 12:39:41 PM

Scheduled Maintenance: Business Online Services

Posted on 9/8/2021 12:37:43 PM

Personal Online Banking Check Images Unavailable

Posted on 9/8/2021 12:34:49 PM

Scheduled Maintenance: Mobile Deposit and Remote Deposit Capture

Posted on 9/8/2021 12:32:42 PM

Mobile Deposit and Remote Deposit Capture Unavailable

Posted on 9/8/2021 12:30:42 PM

Scheduled Maintenance: Personal and Business Online Services

Posted on 9/8/2021 12:29:20 PM

Scheduled Maintenance: Business Online Banking and Mobile App

Posted on 9/8/2021 12:19:28 PM

Business Online Banking Unavailable

Posted on 9/8/2021 12:17:49 PM

Scheduled Maintenance: Business Online Banking

Posted on 9/8/2021 12:16:44 PM

Scheduled Maintenance: Business Online Bill Pay

Posted on 9/8/2021 12:14:22 PM












Frequently Asked Questions

With our 44 office locations we serve the following Wisconsin counties:

  • Brown
  • Calumet
  • Door
  • Kenosha
  • Kewaunee
  • Milwaukee
  • Oconto
  • Outagamie
  • Ozaukee
  • Racine
  • Washington
  • Waukesha
  • Winnebago


In Illinois, we serve McHenry County.


Yes, you can schedule an appointment at any of our offices or with any of our Mortgage Loan Officers through our online form.


Contact North Shore Bank's Customer Support Team by email or by phone at 877-672-2265


North Shore Bank is a great place to work! To see current career and job openings, please visit careers.northshorebank.com. Thank you for your interest!


To locate a branch office with a video teller, please select Video Tellers from the Branch Locations page.

Corporate Office (Other locations):

North Shore Bank
15700 West Bluemound Road
Brookfield, WI 53005

800-236-4672 (8:30 to 5:00, CST, M-F)


We will periodically send out surveys requests to learn how we can improve our products and services. The following email addresses are used to distribute these surveys:

  • northshorebankcontact@northshorebank.com
  • northshorebank@surveyinforma.com
  • northshorebank@qemailserver.com
 

If you receive an email communication claiming to be from North Shore Bank asking for personal or financial information, but doesn’t use these addresses, don’t click any links and delete the message.

NEVER give out your PIN (personal identification number) number or one-time passcode. North Shore Bank representatives will never ask you for a PIN number or ask you to verify personal financial information in an e-mail message.

If you suspect that you may have received a phishing-scam message from someone claiming to be North Shore Bank, please call 877-672-2265 to inform us or request verification of the message.


Yes, North Shore is a guarantor and a member of STAMP (Securities Transfer Agents Medallion Program). Please contact your local branch for more information. 


North Shore Bank’s routing/ABA number is 275071356. ABA numbers are also called Routing numbers.


North Shore Bank does not have a SWIFT code. We have a routing/ABA number, which is 275071356. All international wires must come via a United States bank.

If you are receiving funds from a foreign bank, the initiating bank should follow their process to send the funds to their US-based correspondent bank, for further routing to North Shore Bank, listing your name and account number as the final beneficiary.


Still have questions?

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