What if I want to send money to someone whose financial institution doesn't offer Zelle^®?

View a full list of participating banks and credit unions live with Zelle^®.

If your recipient's financial institution isn't on the list, don't worry! The list of participating financial institutions is always growing, and your recipient can still use Zelle^® by downloading the Zelle^® app for Android and iOS.

To enroll with the Zelle^® app, your recipient will enter their basic contact information, an email address and U.S. mobile number, and a Visa® or Mastercard® debit card with a U.S. based account (does not include U.S. territories). Zelle^® does not accept debit cards associated with international deposit accounts or any credit cards.

Zelle^® and the Zelle^® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

CONTENTEND

What if I want to send money to someone whose financial institution doesn't offer Zelle®?

FAQs

How do I use Zelle®?

How do I enroll in Zelle®?

What is Zelle®?

Who can I send money to with Zelle®?

Someone sent me money with Zelle®, how do I receive it?

Can I cancel a Zelle® payment?

What if I want to send money to someone whose financial institution doesn't offer Zelle®?

What types of payments can I make with Zelle®?

I'm unsure about using Zelle® to pay someone and I don't know. What should I do?

Is there a minimum age to enroll in Zelle®?

How do I get started with Zelle®?

How does Zelle®work?

Can I use Zelle® internationally?

How long does it take to receive money with Zelle®?

Will the person I send money to via Zelle® be notified?

Is my information secure with Zelle®?

What if I get an error message when I try to enroll and email address or U.S. mobile number in Zelle®?

What is the difference between using Zelle® in North Shore Bank's Mobile App or Online Banking (web-based) vs. using the Zelle® app?

What if I want to send money to someone whose financial institution doesn't offer Zelle^®?