Frequently Asked Questions

How do I sign up for the Mobile App?

To sign up for the Mobile App, download and install the North Shore Bank Personal Mobile App directly from the Apple App Store or Google Play Store.

Download on the App Store Android App on Google Play

When completing the enrollment form, you'll need the following information to create your account:

  • Social Security Number
  • Your 10-digit account number (checking or savings), including any leading zeros and excluding dashes
  • Date of birth
  • Zip code

Once you have submitted this information, you will be able to create your unique username and password for your account and establish your security challenge questions.

When your enrollment is complete, you will be able to access your North Shore Bank account information from the Mobile App or Online Banking (web-based).