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Frequently Asked Questions

How do I remove saved passwords from my web browser?

View a list of web browsers that are supported with Online Banking.

Google Chrome

Remove a saved password.
You can make Chrome forget specific passwords or clear all saved passwords at any time.
  1. On your computer, open Chrome.
  2. At the top right, click More   Settings.
  3. At the bottom, click Show advanced settings.
  4. Under "Passwords and forms," click Manage passwords. A box will appear with a list of saved passwords.
  5. In the "Saved passwords" section, select the website and click Delete.
  6. Click Done.
Stop asking to save passwords.
By default, Chrome offers to save your password. You can turn this option off or on at any time.
  1. On your computer, open Chrome.
  2. At the top right, click More   Settings.
  3. At the bottom, click Show advanced settings.
  4. Under "Password and forms," uncheck the box next to "Offer to save your web passwords" or "Offer to save passwords with Google Smart Lock for Passwords."
To offer to save passwords again, check the box next to "Offer to save your web passwords" or "Offer to save passwords with Google Smart Lock for Passwords."

 

Make Chrome ask to save passwords again.
If you told Chrome to never offer to save your password for a specific site, but you change your mind, you can bring back the option.
  1. On your computer, open Chrome.
  2. At the top right, click More   Settings.
  3. At the bottom, click Show advanced settings.
  4. Under "Passwords and forms," click Manage passwords. A box will appear with a list of saved passwords.
  5. In the "Never saved" section, select the website and click Delete .
  6. Click Done.
If Chrome isn't asking to save any passwords anymore, you may have asked it to stop saving passwords. Bring back the prompt by turning "Offer to save passwords" back on.

Microsoft Internet Explorer

Remove just one saved password.
  1. Go to the login page and type the first letter of the username into the name field.
  2. In the drop-down list, select the name by putting the pointer on it.
  3. Hit the Delete key and answer "yes" to the dialog.

Apple Safari

Remove just one saved password.
  1. From the Safari menu, select Preferences
  2. Select the Passwords tab
  3. Locate and select the website for which you want to delete a saved username/password
  4. Press the Remove button and confirm the deletion request
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