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Frequently Asked Questions

How do I use my chip-enabled card to make purchases?

It’s easy:

  • At merchants who have chip-enabled readers, insert your chip card and sign or enter your PIN to authorize
  • At merchants who are not yet equipped with the chip-enabled readers, simply swipe and sign your name or enter your PIN as usual
  • For phone or online purchases nothing changes, simply provide your card information to complete your transactions as you do today
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FAQs