Are there fees when using my debit card internationally?

Yes, there are two fees you may see on your checking account statement.

1. Currency Conversion Assessment Fee which is 0.2% of your transaction amount and may be charged for performing the currency conversion.
2. ICBA or Issuer Cross-Border Assessment Fee which is 0.9% of your transaction amount.

 
You can set up your debit card for travel outside your normal footprint, including anywhere in the U.S. or internationally using any one of these methods:

• Using the Mobile App, select Cards, then Manage Travel Plans.
• In Online Banking, select Manage Cards, then Manage Travel Plans.
• Or within Online Banking (web-based) and select Settings, then Security Center, then Travel Notice. Simply provide the requested information.

 
Of course, you can also contact Customer Support at 877-672-2265 during business hours and provide us with your travel details. Outside of business hours, please call 888-437-0103, available 24/7.