Career Opportunities FAQs

Got a question about career opportunities at North Shore Bank or Illinois State Bank? Here’s where to look for the answers.

• Do I need to have banking experience to qualify for a teller position?
• Do you offer training to your employees?
• When are employees eligible for health benefits?
• How much vacation do you offer to employees?
• Are there advancement opportunities within North Shore Bank?
• Do you offer temporary employment over the summer months or at any other time?
• What is your pre-employment process?
• Do you pay for time off due to illness?
• Do you offer tuition reimbursement? If so, who is eligible for this?
• Why would I want to work for North Shore Bank?

Q: Do I need to have banking experience to qualify for a teller position?
A: No. However, we do require a minimum of 6 months customer service and cash handling experience. Any cash handling experience - even in a fast-food restaurant, for example- can be a good training ground for serving customers in a banking environment. We also value the ability to relate well to people of all ages and backgrounds. North Shore Bank prides itself on establishing close, trusting relationships with its customers.

Q: Do you offer training to your employees?
A: Yes. We provide a three-week training program for Customer Service Representatives, including two weeks of on-the-job training and one week of formal classroom training. In addition, we offer a wide variety of employee development programs such as Management, Sales, and Supervisor training.

Q: When are employees eligible for health benefits?
A: Health, dental and prescription drug coverage are available to you from the first day of the month following your date of hire. (For example, if you start March 25, you are eligible on April 1.)

Q: How much vacation do you offer to employees?
A: We offer employees two weeks of paid vacation annually as of January 1st following the date of hire, on a pro-rated basis.

Q: Are there advancement opportunities within North Shore Bank?
A: Yes. There are several directions you can choose to pursue once you are employed with North Shore Bank. We promote from within as often as possible and continually assist our employees with career development.

Q: Do you offer temporary employment over the summer months or at any other time?
A: No. Because most of the jobs available at North Shore Bank require extensive training time and effort for both employees and the bank, we employ only those looking for regular employment.

Q: What is your pre-employment process?
A: We conduct drug screening and background checks on all employees. Our background checks include a criminal check, credit check, employment verification and reference checks.

Q: Do you pay for time off due to illness?
A: We offer "personal absence" days, which can be used for illness, personal or family doctor appointments, etc. Full-time employees are eligible following 90 days of employment and are granted five personal absence days a year.

Q: Do you offer tuition reimbursement? If so, who is eligible for this?
A: We offer educational assistance to full-time employees who have been employed with North Shore Bank for a minimum of one year.

Q: Why would I want to work for North Shore Bank?
A: Banking is a dynamic industry that balances the high-tech challenges of using the latest in computer and Internet technology with the rewards of developing and maintaining personal relationships with appreciative customers. North Shore Bank also strives to maintain its reputation as a local bank that is actively involved in the communities it serves.

In addition to finding fulfillment and satisfaction in your work and work relationships, there are other benefits at North Shore Bank:

• You work in a professional, yet friendly work environment.
• Your efforts are appreciated, recognized and rewarded.
• You can continually improve yourself through exceptional, ongoing training.
• You learn to use state-of-the-art technology.
• Many positions offer the opportunity to earn bonuses and/or incentives.
• You can benefit from a great employee referral bonus program.
• You can advance and experience career growth consistent with your goals and skills.
• You receive a free checking account and checks (of course!).