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North Shore Bank
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Additional Support

Personal

Checking/Savings Toll-free Numbers

  • Personal & Business Checking, Savings & Certificate of Deposit (CD) Account Information 877.672.2265
  • Personal Debit Card Holder Information 888.437.0103

Loan Toll-free Numbers

    Loans
  • Existing loan & lease information* 800.236.1260
  • Apply for a loan 800.292.9370

  • Mortgages
  • Existing mortgage service information 866.443.3394
  • New loan inquiries* 877.672.4663

  • Credit Cards (serviced by Elan Financial Services)
  • Member Information 800.558.3424

  • Student Loans
  • Existing Student Loan service information 800.236.4300
  • New Student Loan Inquiries 800.236.6016 (8:00 a.m. - 7:00 p.m., Mon. - Fri.)

Investments/Retirement Toll-free Numbers

  • IRAs & ESAs *877-672-2265
  • Section 457 Plans 800.236.4672
  • Investment Services 800.236.4672
Business

Loan Toll-free Numbers

    Loans
  • Existing loan & lease service information 800.236.1260
  • New loan & lease inquiries* 800.236.4672

  • Credit Cards (Serviced by Elan Financial Services)
  • Member Information: 866.522.8855 (Fax: 701.461.3065)

  • Merchant Services
  • 800.238.7675

  • Commercial/Multi-Family Mortgage Lending
  • New & Existing Loans* 800.236.4672

Still have questions? We can help.

  • E-mail us.
  • Call us at 877.672.2265.
    (8:30 a.m. until 7:00 p.m. CST, Monday through Friday, 9:00 am until 5:00 pm CST, Saturdays, & 10:00 am until 3:00pm CST, Sundays, excluding bank holidays)
  • Stop by your neighborhood branch.